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Shawn Murray
Refer Me
62 Reviews
Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.
Read moreDealership Experience
2 yrs, 2 mos
Industry Experience
22 yrs
62 Reviews
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62 Reviews of Shawn Murray
January 19, 2024
all staff in service department were very courteous and helpful especially Ms Rebell with all her communications with us. great to know there is still some wonderful customer service people out there. Seco helpful especially Ms Rebell with all her communications with us. great to know there is still some wonderful customer service people out there. Secor is 'The Best' !!!! More
by TJSHEEHAN01
Verified CustomerOther Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
Helpful 
January 16, 2024
Professional, courteous. Work done quickly and efficiently. We always use Secor for our Subaru service! Work done quickly and efficiently. We always use Secor for our Subaru service! More
by TAGORMAN
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
January 01, 2024
They told me I needed new tires. They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car did They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car didn't come with the wheel lock . I am calling tomorrow to see if you can give me one, or sell it, even when it should have come with the car, but I need it ASAP. More
by OSCARSEGURA59
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray , Kaitlyn Gray
December 23, 2023
Customer Service continues to go down hill. There is a $150 fee just to look at the car but this fee was not present at the time I dropped the car off, I don’t agree to it and quite frank I t There is a $150 fee just to look at the car but this fee was not present at the time I dropped the car off, I don’t agree to it and quite frank I told them what needed to be done and asked for a quote of the cost. Service manager returned my call but the fee is stated on inside the service room however I never went into the service room! I walked straight up to the waiting room after dropping off car and agent didn’t say anything about this NEW fee that this dealership charges. No apologies no accountability no owning it up. I’ve been going to this dealership for 20 years; had 4 Subarus — there must be a reason why there’s such a High turnover rate in customer service department. They lost my business and my review stands true —ultimately I felt taken advantage of and lied to point blank. I’ll buy my next car in a few months from a different dealership. More
by MARK.NIOSI
Other Employees Tagged: Kaitlyn Gray , Kaitlyn Gray
October 31, 2023
It makes no sense to me to schedule an appointment when they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait till they can get to it. My car was there for an 8:30 appointment and my car wasn’t looked at till after 1:00. I didn’t leave the dealership until approximately 4:30. An all day affair. More
by CLAVALLEE
October 25, 2023
Great service, very quick, and reasonably priced! Josh was a great driver with the shuttle too. Josh was a great driver with the shuttle too. More
by SCSMITH1
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
October 18, 2023
Very professional, friendly and knowledgable. I was received in a timely manner and processed into the department. I was received in a timely manner and processed into the department. More
by carrondeau
Other Employees Tagged: Dan Mirles, Kyle Pullen, Rebecca Nutt, Austin Dube
September 22, 2023
Service always reliable and staff helpful and friendly and courteous. Our “go to” auto dealer for all issues. and courteous. Our “go to” auto dealer for all issues. More
by DBRUCECOLE
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
September 22, 2023
Excellent customer service! Every employee was very professional & courteous. Staff kept me informed of everything that was done on my tune up. Every employee was very professional & courteous. Staff kept me informed of everything that was done on my tune up. More
by LISAACKLEY24@yahoo.com
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
August 21, 2023
. This is our second vehicle purchased at Secor Subrau and every person from the service department were very professional., and demonstrated high customer service. and every person from the service department were very professional., and demonstrated high customer service. More
by WGEARY0
