Shawn Murray
Shawn Murray at Secor Subaru
Refer Me

Shawn Murray | Page 6

Service Director

Secor Subaru

501 Broad Street
New London, CT 06320

Contact Me
4.6
62 Reviews

Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.

Dealership Experience

2 yrs, 2 mos

Industry Experience

22 yrs

4.6

62 Reviews

Write a Review

62 Reviews of Shawn Murray

July 27, 2022

Dealership Rating
Employee Rating

Recently had head gaskets replaced on my 2011 Subaru Outback Limited. The shop did a quality job and allowed to me to use a loaner vehicle (2020 Subaru Outback Limited) which was like icing on the cake More

by Ernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata

Jul 28, 2022

Secor Subaru responded

Ernest, thank you so much for the kind review! We appreciate you trusting Jocelyn & the rest of the Secor Subaru team with your Outback and hope we can be of service again in the future. Take care!

July 21, 2022

Dealership Rating
Employee Rating

I have been to Secor a few times since I bought my car, everyone there is always helpful and professional! More

by DONNAFLOWERS2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Wildes , Terry Jean, Joycelyn Mata, Kevin O'Donovan

Jul 22, 2022

Secor Subaru responded

Thank you for the kind review! Our team is honored to receive your support and looks forward to your next visit here at Secor Subaru!

July 20, 2022

Dealership Rating
Employee Rating

I am not a client of Secor and stopped in unannounced with an emergency. They took me in, provided assistance and gave me some good advice. The staff was more than helpful, pleasant, and respectful. I wi More

by ginzy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata, Rodney Albert, Anastasia Rebel, Sarah Connolly

Jul 20, 2022

ginzy1 responded

As noted above

Jul 21, 2022

Secor Subaru responded

We're happy we could help you out in an emergency! We know how stressful it is to need unexpected service and we're glad we could be there for you! Thank you for trusting us with your vehicle and for rating Secor Subaru five stars! We hope to provide five-star routine maintenance in the future!

July 10, 2022

Dealership Rating
Employee Rating

Vehicle was ready before time promised. Waiting room was clean and comfortable. Had a great conversation with Mr Secor. Car was returned washed and vacuumed. More

by JBB1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata, Kevin O'Donovan, Paul Westermeyer

Jul 11, 2022

Secor Subaru responded

Thanks for the five stars! We hope to see you back at Secor Subaru for all of your future auto needs!

June 27, 2022

Dealership Rating
Employee Rating

Service area listened to my concerns and provided options. They answered questions and understood my situation. More

by DMARSELI
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata

Jun 28, 2022

Secor Subaru responded

Thank you for leaving us your review! We're glad we could help! - Secor Subaru

June 13, 2022

Dealership Rating
Employee Rating

I am always happy when I leave Secor Subaru. The friendly, accommodating staff is always pleasant to deal with. More

by HILTLM
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata

Jun 13, 2022

Secor Subaru responded

We are so grateful for this spectacular rating! Come back and see us anytime. - Secor Subaru

June 09, 2022

Dealership Rating
Employee Rating

Work was quick and efficient. Had me out in about 1 hour or oil change, tire rotate, checks and wash More

by KAHMYSTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Secor Subaru responded

Thank you for the five stars! We appreciate your kind words and we hope to see you here at Secor Subaru for all of your future automotive needs.

May 19, 2022

Dealership Rating
Employee Rating

AStaff was always pleasant and helpful when I am asking questions. I had a loaner car so it made having my car in for service manageable and stress free. More

by GILLANN481
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata

May 20, 2022

Secor Subaru responded

Thank you for taking the time to leave us your kind review, Gillian! We are glad we could help make the experience easier for you and look forward to seeing you again! - Secor Subaru

May 11, 2022

Dealership Rating
Employee Rating

The Aecor service dept is always a pleasure to work with. They are very professional and curtious and keep you informed. More

by NILESGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata

May 12, 2022

Secor Subaru responded

Thank you for trusting Secor Subaru with your service needs! We're grateful for your support and look forward to your next visit!

April 28, 2022

Dealership Rating
Employee Rating

Great guys, friendly, always good service. Repeat customer. Very happy with my experience at Secor More

by VANLEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry

Apr 28, 2022

Secor Subaru responded

Thank you for trusting Secor Subaru with your loyal business! We appreciate your wonderful feedback about our team and look forward to your next visit!

...
6

Dealership Inventory (60 Vehicles)

new 2024 Subaru Crosstrek car, priced at $33,620
2024 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2024 Subaru Forester car, priced at $36,978
2024 Subaru Forester
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Forester car, priced at $36,196
2024 Subaru Forester
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Forester car, priced at $35,308
2024 Subaru Forester
new
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $33,079
2024 Subaru Crosstrek
new
Magnetite Gray Pearl exterior
CVT
All-wheel Drive
used 2023 Honda Accord car, priced at $27,298
2023 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive