Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 22

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
299 Reviews
not yet
rated

299 Reviews

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299 Reviews of Shawn Richter

September 23, 2020

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Employee Rating

This dealership treated me very well. I am definitely returning as a customer for future service. The service department specifically treated me very well even giving me advice on what I should do. More

by tylerstrombeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

Rapids Honda responded

Tyler, thank you for your feedback on your recent visit to Rapids Honda. I'm glad to hear that you had such a positive experience. We look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2020

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Employee Rating

Friendly, on time, did what I needed and quick. I wasn’t sure if I would come back based on my first visit but gave it another chance and was pleased. More

by tjewell.tj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 23, 2020

Rapids Honda responded

Hello, Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad Shawn was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 22, 2020

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Employee Rating

This was my second time at Rapids Honda with my 2014 CRV. Shawn was my service contact this time. I came in for oil and tire rotation. Shawn informed that I needed to have the rest of my fluids changed. Sha More

by bobheltemes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

Rapids Honda responded

Bob, Thanks for sharing your thoughts about your experience working with Shawn here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 22, 2020

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Employee Rating

Good service and comfortable are to work with my laptop. Unfortunate that not all customers in service waiting area courteous enough to others to wear a mask. More

by 8e8l856
Recommend Dealer
Yes
Sep 23, 2020

Rapids Honda responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 22, 2020

Dealership Rating
Employee Rating

This is my first Honda and I absolutely love it! The This is my first Honda and I absolutely love it! The employees have always been so helpful. I am always greeted by someone right away. Thank you Rap More

by ssodergren8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson , Kevin Kue, Katie Young

Sep 22, 2020

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 21, 2020

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Employee Rating

Arrived at the appointment time and drove right in. Shawn Richter walked right up and reviewed the scheduled work and escorted me to the waiting area right inside. The work was prompt and prices reasonable. More

by jd.blaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 21, 2020

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Employee Rating

Having my oil change done at Rapids Honda was a great experience. The check-in process was efficient. The got me in and out quick. Thanks More

by david.r.nuernberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Rapids Honda responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 21, 2020

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Employee Rating

I can not say enough good things about this dealership. great and friendly employees every time i go here. I am always taken care of no matter the reason coming here. More

by BRIAN.KONIG85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Sep 21, 2020

Rapids Honda responded

Brian, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 18, 2020

Dealership Rating
Employee Rating

Honest, friend, and completed the service in a timely manner. I recommend rapids Honda to anyone looking for a vehicle. Kristina is not a sales rep in your list but I would say she deserves a 5 star as w More

by timothy.hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Kristina

Sep 20, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 18, 2020

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Employee Rating

I’m unsure if they put anything on my car because I cannot tell!?? It’s invisible so, I just hope that they did put the “diamond” finish on and that I won’t have or get any rust issues! More

by melissaslabodnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Rapids Honda responded

Thank you for your business and this review, Melissa. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, or if you have questions about the services provided, please don't hesitate to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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