I visited this dealership for maintenance on my car.
This survey seems to be oriented towards a vehicle purchase so it does not really reflect my reason for being there.
This survey seems to be oriented towards a vehicle purchase so it does not really reflect my reason for being there.
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by jackltitus
Verified Customer
Verified Customer
Apr 14, 2022 -
Rapids Honda responded
jack, Thank you for taking the time to share your thoughts on working with Shawn and our team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn was pleasant, professional, and welcoming.
Stress-free service experience with transparent pricing. Thank you Shawn!
Stress-free service experience with transparent pricing. Thank you Shawn!
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by gjgorence
Verified Customer
Verified Customer
Apr 06, 2022 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
My visits to Rapids Honda for maintenance to my vehicle
always goes smooth. The work is completed on time, and the service is very professional.
always goes smooth. The work is completed on time, and the service is very professional.
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by lcgilbertson
Verified Customer
Verified Customer
Mar 31, 2022 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda has great customer service.
Always friendly, helpful, and courteous. I never hesitate to return for service
Always friendly, helpful, and courteous. I never hesitate to return for service
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by jannickers88
Verified Customer
Verified Customer
Mar 29, 2022 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
We brought our 20 year old truck in for a much needed
tuneup. The service was as we expected, superior. We thank the team at Rapids Honda for keeping the truck in shape.
Runs better than when we broug
tuneup. The service was as we expected, superior. We thank the team at Rapids Honda for keeping the truck in shape.
Runs better than when we brought it on.
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by MG
Verified Customer
Verified Customer
Mar 21, 2022 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda! We appreciate the five-star review. We're thrilled to hear that our team was able to assist and that you had such a positive experience. We look forward to having you as one of our valued customers for years to come.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I really like this dealership !
I do all mot my service here
Most of the reps are friendly and super helpful
(Thanks Shawn Richter - Your the Best ! )
No hassle or gimmicks ,a
I do all mot my service here
Most of the reps are friendly and super helpful
(Thanks Shawn Richter - Your the Best ! )
No hassle or gimmicks ,always make sure you have the correct info
to make decisions !
Recommend 100%
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by laura1464
Verified Customer
Verified Customer
Mar 21, 2022 -
Rapids Honda responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Laura, for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Terrible service department.
I’ve never felt more used & disrespected! Everytime I would leave, something else would break. This is a terrible dealership all the way around. The
I’ve never felt more used & disrespected! Everytime I would leave, something else would break. This is a terrible dealership all the way around. The energy is very poor and negative. They fail to handle basic tasks, so handling a 30k+ investment, they will fumble
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by brock.lee.173
Verified Customer
Verified Customer
Other Employees Tagged:
Chad Zastrow
, Jake Braun, Davis Luu
Apr 04, 2022 -
Rapids Honda responded
Brock, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service!
I wouldn't go anywhere else. Everyone is so very helpful and knowledgeable.
I wouldn't go anywhere else. Everyone is so very helpful and knowledgeable.
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by Aida Lane
Verified Customer
Verified Customer
Mar 18, 2022 -
Rapids Honda responded
Aida, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Was in and out in a short time and the service advisor,
Shawn, was very nice. Even followed up after the visit.
Shawn, was very nice. Even followed up after the visit.
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by marc.t.nosal
Verified Customer
Verified Customer
Mar 16, 2022 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business, Marc, and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I have been very pleased with the friendly, considerate
service provided by Rapids Honda and service advisor Shawn. Shawn takes the time necessary to hear my concerns and makes sure that they are addresse
service provided by Rapids Honda and service advisor Shawn. Shawn takes the time necessary to hear my concerns and makes sure that they are addressed on the first visit.
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by scholtengrs
Verified Customer
Verified Customer
Mar 15, 2022 -
Rapids Honda responded
It's great to hear that Shawn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com