Shawn Wallace | Page 7

Great experience Shawn was fantastic! This was the best experience I have ever had buying a car or anything else. He made us feel like family and helped us as much as Shawn was fantastic! This was the best experience I have ever had buying a car or anything else. He made us feel like family and helped us as much as he could. More

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Pleasurable business experience with top notch dealership! Once again, Shawn Wallace provided outstanding customer satisfaction in our purchase of a 2019 Denali 3500. I would like to thank the whole team for m Once again, Shawn Wallace provided outstanding customer satisfaction in our purchase of a 2019 Denali 3500. I would like to thank the whole team for making a tough situation (roadside CP4 injection pump failure) with our previous KCM purchase of a 2016 Denali 3500 by resolving to stand behind your product and not penalize the customer for a government induced fuel system failure issue inherent in the 2011-2016 model year Duramax engine package. I will recommend your dealership in future customer referrals, while speaking only of the positive experiences my wife and I have had interacting with the Kent County Motors Enterprise. Thanks so much for your dedication to the customer!!! More

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Great experience Well informed on the vehicles being sold. Friendly service from all employees including ones that were just walking by while we waited for paperwork t Well informed on the vehicles being sold. Friendly service from all employees including ones that were just walking by while we waited for paperwork to process More

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Persistent Shawn I tried to buy a new GMC for at least a month. Shawn never gave up but was never pushy. He just kept me informed of all the incentives available at di I tried to buy a new GMC for at least a month. Shawn never gave up but was never pushy. He just kept me informed of all the incentives available at different times. Finally all of the incentives fell in line. Then he had to find the vehicle at another dealership and got it to Kent County Motors the next day. Very good sales experience. More

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Informative and painless Shawn was friendly, informative and not pushy at all. Dealership is very professional and we would definitely recommend to all we know for new car pu Shawn was friendly, informative and not pushy at all. Dealership is very professional and we would definitely recommend to all we know for new car purchase More

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Shawn is AMAZING!!! Shawn answered our phone call on Saturday afternoon and then found a vehicle within an hour that fit our budget. We had not great credit and he didn’t Shawn answered our phone call on Saturday afternoon and then found a vehicle within an hour that fit our budget. We had not great credit and he didn’t push us or make us feel less than. We drove from Philly to see and purchase the car. Everything went flawless and quick. We would recommend Shawn for any deal!! More

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Fantastic !! My salesman Shawn was amazing, he was courteous and knowledgeable about everything I needed to know. Roger in finance was great to work with too, abso My salesman Shawn was amazing, he was courteous and knowledgeable about everything I needed to know. Roger in finance was great to work with too, absolutely no pressure, something I definitely appreciate!! I would definitely recommend this dealership !! More

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Caring Sales and Service Professionals Went to this dealership for Autobody Services. Sean Sipe in the autobody shop was extremely helpful in getting my car repaired. Took the time to expla Went to this dealership for Autobody Services. Sean Sipe in the autobody shop was extremely helpful in getting my car repaired. Took the time to explain what needed to be done. The autobody work was performed in a timely and professional manner. While at this dealership my wife spoke with Shawn Wallace in the showroom. She ended up purchasing a new car at a fair price and we did not feel intimidated. I have through the years delt with many dealerships and can honestly say that there were no high pressure sales tactics here. Just honest and upright people who actually listen to you and try their best to find solutions for you. A rarity in today’s world. After the purchase of a new car and autobody work on my vehicle by the collision center I had emergency maintence performed on my vehicle. It was overheating and needed a water pump. My wife’s mother is in hospice care and has to travel a good distance out of state a few times a week as a result. The Service Department’s Tony Hall went out of his way to expedite the mechanical repairs on my vehicle. It was professionally repaired quickly and I picked it up the next day. Wow !!! .Without hesitation I will return to this dealership and will recommend their sales and services to all of my friends and family. Thank you Kent Motors for employing such caring professionals. More

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Great Service We had a great experience at Kent County Motors! The staff was attentive, helpful and patient. We didn't feel pressured at all. Thank you for a smooth We had a great experience at Kent County Motors! The staff was attentive, helpful and patient. We didn't feel pressured at all. Thank you for a smooth, quick and pleasant experience. We are very happy with our car! More

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2019 Sierra 1500 Denali Shawn was fantastic, he listened to my needs and was on top of everything before I could think of it. The best purchase I've experienced, 2 thumbs u Shawn was fantastic, he listened to my needs and was on top of everything before I could think of it. The best purchase I've experienced, 2 thumbs up More

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