Sheki Biba

I had a great experience at McGrath Honda of Elgin. The negotiation process was smooth and hassle free. Jada Wall was a pleasure to work with. She was very knowledgeable about every aspect of my 202 The negotiation process was smooth and hassle free. Jada Wall was a pleasure to work with. She was very knowledgeable about every aspect of my 2025 Honda Passport, and explained in detail the value adds of my purchase and the excellent level of service to expect moving forward. More

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Visited on 4/25 & met at door by Mohanad to discuss viewing & driving used models Honda Accord and Camry. Wanted to think it over. Scheduled appt to return Mon 4/28 & drove several cars. Decided on a viewing & driving used models Honda Accord and Camry. Wanted to think it over. Scheduled appt to return Mon 4/28 & drove several cars. Decided on a used Honda Accord 17K mileage. Since cash deal wanted to ensure money transferred to our acct. before returning on 4/30 (Mo off on 4/29) to complete the purchase. Scheduled appt. & reminded by text, e-mail & phone WOW. Now we know that wasn't helpful. When we returned on 4/30 the car was sold. That was a big disappointment. Time to drive cars again. Thanks to Mo's patience & understanding Re: money I do get it from dealer's point of view. So purchased 2025 Camry. Since it was cash deal, why credit check? My acct is frozen & sure don't carry my PIN with me. That was a big waste of time I ended up showing them an email from the bank. Mohanad Alzaeem direct but friendly & not pushy. Excellent communication about the entire process. When one hasn't purchased car in years, forget about all the paperwork. More

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The sales person I worked with was great. The person that did finance part wasn’t so great. Could work on better techniques of discussing. I wasn’t comfortable with recording. The person that did finance part wasn’t so great. Could work on better techniques of discussing. I wasn’t comfortable with recording. More

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Vitalii Chernovskyi was very direct and did not waste my time. He was very helpful and pleasant. time. He was very helpful and pleasant. More

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My salesperson was knowledgeable about the vehicles I was inquiring about. He made the experience pleasant and efficient. inquiring about. He made the experience pleasant and efficient. More

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Buying experience was a pleasure We were impressed with wide selection of vehicles available. Derrick was very knowledgeable and pleasant to work with, thank you Derrick! wide selection of vehicles available. Derrick was very knowledgeable and pleasant to work with, thank you Derrick! More

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Great Service, it was quick and efficient. will come back, again soon. Staff was very professional will come back, again soon. Staff was very professional More

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Thanks for the phenomenal service! and with such short notice! We truly appreciate the superior service! and with such short notice! We truly appreciate the superior service! More

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My first time using the service department was perfect. Every step in the process was explained to my by a friendly, helpful member of the service staff. Every step in the process was explained to my by a friendly, helpful member of the service staff. More

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The dealership is always very clean and the staff are always helpful and patient while assisting me always helpful and patient while assisting me More

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