Shelby Bishop
Shelby Bishop at Greenway Kia East

Shelby Bishop | Page 48

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.7
513 Reviews
4.7

513 Reviews

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513 Reviews of Shelby Bishop

May 27, 2024

Dealership Rating
Employee Rating

They do a great job of maintaining our cars running at a reasonable price and time More

by Pjgandia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

May 28, 2024

Greenway Kia East responded

We couldn't ask for a better review of Greenway Kia East. Thanks so much!

May 23, 2024

Dealership Rating
Employee Rating

Friendly, helpful, knowledgeable,. They do it exactly as asked and take great care of my vehicle. More

by PENNYSSUNFLOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Hector Rodriguez , oludare Baloye, Hicham Belharsa, Salah mani

May 24, 2024

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! Safe travels!

May 18, 2024

Dealership Rating
Employee Rating

Good reviews come from, people being exited about the vehicle they have just purchased. The service employees rip people off left and right! No point in dealing with the manager, she is the number one sc More

by Valentin0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio , Joshua Fernandez

May 22, 2024

Greenway Kia East responded

I'm sorry to hear about your experience. We strive for transparency and honesty in all our services, so it's concerning to see this feedback. Please know we take these claims seriously and would like the opportunity to address them directly with you. If you're willing, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 18, 2024

Dealership Rating
Employee Rating

The individual rating working with Shelby is awesome. She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia More

by RJLEEENTERPRISES
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Hector Rodriguez , Hicham Belharsa, Pedro Santiago, Emmitt Master zte

May 22, 2024

Greenway Kia East responded

We appreciate your feedback and are glad to know that Shelby was able to provide you with excellent service. We strive for all of our team members to deliver the same level of care, so we're sorry if this wasn't reflected in every interaction. Your comments will be used as a tool for improvement within our service department. If there's anything else you'd like us to discuss or address, please don't hesitate to reach out directly. Thank you - Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 17, 2024

Dealership Rating
Employee Rating

Terrible Terrible Terrible! ! They made an appt.for my recall, wasted an hour of my time, then tell me they have to order part!!!! 1 to 2 days they would contact me, we're at the More

by DOOBER1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2024

Greenway Kia East responded

I'm sorry to read about your experience with the recall appointment and the delay in communication. This is not reflective of the efficient service we aim for, and I apologize for any inconvenience caused. We'd like a chance to rectify this situation - please reach out at your earliest convenience so we can discuss this further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 16, 2024

Dealership Rating
Employee Rating

Had so many problems with my car since i took it here , Shelby gave me nothing but attitude anytime something was wrong with my car couldnt give me full explanations , would never recommend coming here eve More

by KIARACOLLZAZO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2024

Greenway Kia East responded

Kiara, I'm sorry to hear about your experience. Our team strives for excellent customer service yet it sounds like we may have left you with a different impression. Your feedback is important and will help us improve our services moving forward. If you're open to discussing this further, please reach out at your earliest convenience so we can address any unresolved issues directly with you. Thank you, Ginam Carpio - Service Manager ginamcarpio@greenwayauto.com

May 15, 2024

Dealership Rating
Employee Rating

Shelby deserves to be promoted at the earliest. She remembers my name. Very rare these days. Always a smile. More

by EAFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

May 15, 2024

Greenway Kia East responded

We're so glad to know that Shelby made a positive impression on you at Greenway Kia East! It's always great when our team members can make customers feel special. Thanks for the review and your kind words about Shelby!

May 10, 2024

Dealership Rating
Employee Rating

I am always satisfied with the service department. I usually deal with Mat. I find very helpful. Knowledgeable and personable. More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iderson Elliassaint, Carlos Alejo , Joseph Mnassa, Mathew Westberg

May 13, 2024

Greenway Kia East responded

Norman, it's great to know that Mat and our service department at Greenway Kia East consistently meet your expectations. We appreciate the positive feedback!

May 10, 2024

Dealership Rating
Employee Rating

Everypne is very friendly and knowlegable. They let us know whats going on with the servicing of our cars. Thank you for all your help! More

by CRUZCEC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iderson Elliassaint, Carlos Alejo , oludare Baloye, Hicham Belharsa, Salah mani, Pedro Santiago, Abdel Trabelsi

May 13, 2024

Greenway Kia East responded

We're glad to know you had a positive experience with our team at Greenway Kia East! We strive for transparency and friendly service. Thanks for trusting us with your car's servicing needs!

May 08, 2024

Dealership Rating
Employee Rating

Thank you very much for taking excellent of my Kia Sorrento. I feel confident taking my car to you!! More

by CINDYLOUGAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

May 08, 2024

Greenway Kia East responded

Cindy, it was a pleasure to assist you with your Sorrento's service needs! We appreciate your confidence in Greenway Kia East and your five-star review!

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