Shelby Krug | Page 5

Shelby & Tom have been extremely helpful throughout the process and they patiently answered my questions. Extraordinary customer service! process and they patiently answered my questions. Extraordinary customer service! More

by Jayanthi Pedapudi Verified Customer Verified Customer

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Shelby was very helpful. She is very personable and tries to make the customer comfortable without being pushy. She patiently answered all my questions She is very personable and tries to make the customer comfortable without being pushy. She patiently answered all my questions More

by savita.sundar Verified Customer Verified Customer

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Shelby and Devin were awesome! They were very patient and very professional. Kudos to them They were very patient and very professional. Kudos to them More

by Nreyn1 Verified Customer Verified Customer

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Kimberly Carr and Shelby Krug both were fantastic. Shelby took us on the test drive. Prior to beginning our test drive, she showed how many of bells and whistles on the car worked. She did so in a Shelby took us on the test drive. Prior to beginning our test drive, she showed how many of bells and whistles on the car worked. She did so in a manner that gave me a real feel on how to manage the information aspects of the car, and engage particular working features of the car. After the test drive, Kimberly kept us moving through the various steps to get the trade-in and final price on the car completed. She then moved us Jamin Workmaster to complete the paperwork on the sale and discuss the vary post purchase car care options and costs. This was the most well-oiled car purchase I have ever made. Finally, what brought us to Lou Sobh Honda was the Honda CR-V itself. We wanted to get a firm price on a really dolled-up Honda-CRV. We had specific demands in terms of exterior and interior color and "nudey-goopers" (optional equipment and capabilities). I was floored to find that you had our exact desired car in stock. I expected to have to wait on a car that you had scheduled for arrival in the future, or perhaps order it. As a final point, Ryan Esloon and Jimmy Harris from the Service Department stopped by briefly to introduce themselves which was important to me to give me a pair of names in the service department to know who to call for future service on the CR-V. John Bredfeldt More

by drecon0595 Verified Customer Verified Customer

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It was great and smooth experience. Everything went so well, given enough info to make choices, enough self time to process info and hands on. Everything went so well, given enough info to make choices, enough self time to process info and hands on. More

by HEMANT.AGARWAL Verified Customer Verified Customer

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Steve and Shelby were amazing. Thanks a lot for all the help Aa bb cc Thanks a lot for all the help Aa bb cc More

by peled.assaf Verified Customer Verified Customer

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It was good, smooth process , good explanation of the process, deal and queries that I had. process, deal and queries that I had. More

by ndaggubati1 Verified Customer Verified Customer

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My experience was great! I bought a used car with Shelby and she was super patient with me deciding on a car. The people working there were all friendly and I never felt pres I bought a used car with Shelby and she was super patient with me deciding on a car. The people working there were all friendly and I never felt pressured. 😃 More

by baxter092 Verified Customer Verified Customer

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Shelby was patient and up front through the entire process. When the car we originally planned to purchase was a color we did not like when we saw it in person, Shelby immediately checked her inventor process. When the car we originally planned to purchase was a color we did not like when we saw it in person, Shelby immediately checked her inventory and found another car in a color we liked and without the extras we did not want. It was a big win. More

by debbie.wills Verified Customer Verified Customer

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This review is not for Shelby, it’s for TJ. I gave 5 stars because he was great and resolved all of our questions and was super helpful. Shelby just handed us over to him. I gave 5 stars because he was great and resolved all of our questions and was super helpful. Shelby just handed us over to him. More

by xxmartuxx Verified Customer Verified Customer

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