Shelia Leblanc | Page 25

Easily appointment available and walk-in welcomes, Always on time and lots of refreshments and fresh coffee on time and lots of refreshments and fresh coffee More

by SAALI555 Verified Customer Verified Customer

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Ray Brandt has been servicing this vehicle since 2015. This was another outstanding service experience. Sheila kept me informed and got me in and out quickly. This was another outstanding service experience. Sheila kept me informed and got me in and out quickly. More

by SESPRUILL Verified Customer Verified Customer

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Pleasant, Courteous, Very Helpful. I will recommend this dealership to family and friends. Keep up the good work. dealership to family and friends. Keep up the good work. More

by gwale1938 Verified Customer Verified Customer

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no delays in having my car inspected for a bumpy ride sheila the service advisor was excellent ride sheila the service advisor was excellent More

by AKKARAJPAUL Verified Customer Verified Customer

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I have been using Ray Brandt Toyota service since I’ve purchased my truck from them 5 years ago. Every service has always been to my expectations! No hassle and very timely, always has the parts and compl purchased my truck from them 5 years ago. Every service has always been to my expectations! No hassle and very timely, always has the parts and complete in the same day. Prices are a little high but I prefer OEM over other Service centers. More

by BILLYHTHIELE Verified Customer Verified Customer

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I really do love having Mrs. Shelia to work with - she fast and polite. She wants you in and out in a timely manner and tells you what extra is going on with your car for next time; and print out the pape fast and polite. She wants you in and out in a timely manner and tells you what extra is going on with your car for next time; and print out the paper so you can see it. More

by BIANCADAVIS247 Verified Customer Verified Customer

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The service center has always been able to make an appointment for me at last minute. Service has always been great and I am always satisfied with whatever work has to been done to my vehicle. appointment for me at last minute. Service has always been great and I am always satisfied with whatever work has to been done to my vehicle. More

by Hcantre Verified Customer Verified Customer

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Service was great. I was able to drop off the car and call when they opened at 8:45. Only recommendation is to update the times off service. The app, website, and voice mailbox were different time open call when they opened at 8:45. Only recommendation is to update the times off service. The app, website, and voice mailbox were different time openings. I know COVID cause the changes but it was very frustrating calling and not sure if the company was actually open. I started calling at 7 am according to the app, More

by shannonsmith1106 Verified Customer Verified Customer

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Arrived for my appointment and was met and taken care of promptly. Left my car for First maintenance check. It was completed in a timely fashion. The people at the dealership were courteous and profession promptly. Left my car for First maintenance check. It was completed in a timely fashion. The people at the dealership were courteous and professional . More

by TRAUPMJJ Verified Customer Verified Customer

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Marginal, but perhaps unduly influenced by the bad experience when I purchased my vehicle. Purely on my recent visit to service: I waited 90 minutes for an oil change! They didn't run the car throu experience when I purchased my vehicle. Purely on my recent visit to service: I waited 90 minutes for an oil change! They didn't run the car through a wash like they usually do. On the purchase side, they screwed me on two things: 1. I was supposed to get a third row of seats, but it did not have such. The response was that the document that I accepted did not specify three rows. The vehicle that I looked at and drove, did have a third row. I even discussed when placing my order that, seeing as I would have a third row of seats I wanted running boards. The response was that my purchase was handed over from Mr. Slick to Mr. Dumb and I should have checked everything that we had discussed with Mr. Slick over the preceding week. 2. I was told that the navigation updates were free and that was confirmed by the sign in the sales room at the time, but .... it wasn't in the contract. The good news was that the customer complaints manager, after scolding my carelessness, gave me a really ugly T shirt. More

by PINZKY Verified Customer Verified Customer

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