Jon Morris

Lexus of Akron does an excellent job I definitely feel like they are family Yoko has sold me two cars in the last year and is smart, beautiful and responsive. When she sees me, she welcomes me and ask ho like they are family Yoko has sold me two cars in the last year and is smart, beautiful and responsive. When she sees me, she welcomes me and ask how my family and wife are doing. Randy my old sales person has just returned to work at the dealership.Yoko took the time to track him down to make certain that we were reacquainted ,in a generous and unified dealer family approach. More

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Walking in for an oil change on my 2024 Lexus NX, a year still left on my lease, the last thing I expected to hear was how I could be put into a 2026 equivalent model with virtually no additional money down still left on my lease, the last thing I expected to hear was how I could be put into a 2026 equivalent model with virtually no additional money down. Shelley handled it seamlessly, and with minimal time spent on paperwork, I was driving out with my new car in days. Impeccable service! More

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The overall service experience went extremely well! Once the initial appointment was made, I received text and email confirmation as well as a phone call. The set department staff was excellent! Ver Once the initial appointment was made, I received text and email confirmation as well as a phone call. The set department staff was excellent! Very polite knowledgeable and professional! More

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Nik in service was a pleasure to work with as usual. All associates there in service and sales are first class! A+ All associates there in service and sales are first class! A+ More

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The dealer provided a very good analysis of my problem. I feel that it has been resolved. I feel that it has been resolved. More

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Great service always but took longer waiting time 2 hours then 1 1/2 hours at last service time. then 1 1/2 hours at last service time. More

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Great! This was my first recall service with the dealership, they're kind and nice. This was my first recall service with the dealership, they're kind and nice. More

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Love Lexus! Great group of employees and great products. On my 3rd Lexus Thanks again Great group of employees and great products. On my 3rd Lexus Thanks again More

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Brent was so great to work with. He went above and beyond to make sure I knew exactly everything there was about the car and the process for purchasing the car. Everyone at this deal He went above and beyond to make sure I knew exactly everything there was about the car and the process for purchasing the car. Everyone at this dealership was very kind and professional. More

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Tammy is the best. 10 stars for her efforts. Very professional and easy to work with. She makes sure everything is in perfect order. This is our fourth Lexus leased 10 stars for her efforts. Very professional and easy to work with. She makes sure everything is in perfect order. This is our fourth Lexus leased with Tammy. Ordered the NX 350 and Tammy always kept us updated on the delivery date. We feel like family when we work with Tammy and the entire Lexus dealership. Lexus of Akron Canton gets 10 star from us. Best dealer in town. More

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