Shelley Turpin | Page 31

Excellent Everybody and everything was excellent. This is my second car from them. The sales staff was knowledgeable, friendly and helpful. They had the car wit Everybody and everything was excellent. This is my second car from them. The sales staff was knowledgeable, friendly and helpful. They had the car with the features I wanted. Good price (I shopped around). I recommend this place to everyone. More

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Very Customer-Service Oriented Shelley Turbin was wonderful to work with. Very helpful, and professional. She so understanding when I went to pick up my car and was not exactly thr Shelley Turbin was wonderful to work with. Very helpful, and professional. She so understanding when I went to pick up my car and was not exactly thrilled with the color. She said problem, and she worked hard to find the color combo and package that I was happy with. I couldn't be more pleased with the car she found for me, and with the personalized service she provided. Also kudos to the gentleman who went over everything in the car with me when I picked it up. He did a great job (I'm sorry, I have forgotten his name - Kevin, maybe??). All and all, a very positive experience - thank you! More

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New RX This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for u This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for us. We had a slight issue with the protection package but everyone in the service department worked with us to get it resolved. I needed to sign some additional paperwork and Bruno went through it with me to my satisfaction. Very friendly staff, we were always greeted and made to feel welcomed, unlike our experience at another dealership. More

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Great Experience!! I would recommend Shelli and Lexus of Akron to all my friends and colleagues. Outstanding experience in every aspect of the sale start to finish!! I would recommend Shelli and Lexus of Akron to all my friends and colleagues. Outstanding experience in every aspect of the sale start to finish!! More

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Shelly was helpful I didnt buy a lexus, i ended up with a chevy cruze bc it was more affordable. Shelly helped me and she was great, i hope to buy a lexus next time arou I didnt buy a lexus, i ended up with a chevy cruze bc it was more affordable. Shelly helped me and she was great, i hope to buy a lexus next time around More

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Professional, helpful, and caring This was by far the best car shopping experience. I usually feel like I’m being hustled or misled by other dealerships. Lexus of Akron / Canton have e This was by far the best car shopping experience. I usually feel like I’m being hustled or misled by other dealerships. Lexus of Akron / Canton have excellent customer service they took their time to find me the best deal More

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Nice experience I drove from Pittsburgh to purchase a certified Lexus ES350. Shelley was very knowledgeable, professional and nice. It was very worth my hour and a I drove from Pittsburgh to purchase a certified Lexus ES350. Shelley was very knowledgeable, professional and nice. It was very worth my hour and a half trip More

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Great Dealership This is the second car I bought in the past year. Shelley was great to work with. They were able to do everything over the phone on the second purchas This is the second car I bought in the past year. Shelley was great to work with. They were able to do everything over the phone on the second purchase. More

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Very pleased! From the moment I walked into the dealership, I felt like I was at someone’s house! Shelley was accommodating and made the whole process fun and easy! From the moment I walked into the dealership, I felt like I was at someone’s house! Shelley was accommodating and made the whole process fun and easy! More

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Excellent customer service!!! 5 star treatment from the moment I walked into the building. Shelley found exactly what I was looking for in no time. I am happy to be a part of Lexus 5 star treatment from the moment I walked into the building. Shelley found exactly what I was looking for in no time. I am happy to be a part of Lexus family and will continue to be. Very impressive. More

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