Shelly is an outstanding professional!
She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa
She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I always feel confident knowing my car is in her capable hands.
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by Adela Cortez
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Shelly makes everything wonderful.
Shelly is wonderful Shelly = great, loved, wonderful, amazing, excellent, spectacular
Shelly is wonderful Shelly = great, loved, wonderful, amazing, excellent, spectacular
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by larryloffutt
Verified Customer
Verified Customer
Other Employees Tagged:
Shelly Jackowski
Oct 18, 2025 -
Norm Reeves Toyota Dallas responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Advisor understood issue and resolved to my satisfaction
Appointment slots were plentiful and appt was easy to make
Appointment slots were plentiful and appt was easy to make
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by avillela1
Verified Customer
Verified Customer
Other Employees Tagged:
Shelly Jackowski
Oct 15, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
I have been a customer of this dealership for 11 or more
years and have always had great service. The genuine Toyota parts and Toyota trained service techs plus’s the great service has made me a long term
years and have always had great service. The genuine Toyota parts and Toyota trained service techs plus’s the great service has made me a long term customer.
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by francesellen12
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Friendly staff, very knowledgeable and proficient in what
they do and do not try to sell you anything you don’t need.
they do and do not try to sell you anything you don’t need.
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by nanettehuntley
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Great customer service always willing to help and answer
any questions I have. This will be the only place I will bring my car to.
any questions I have. This will be the only place I will bring my car to.
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by 74.lizh
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Norm Reeves Toyota Dallas responded
Hi! Thank you for sharing your feedback about our team! We appreciate your business and look forward to your next visit here at Norm Reeves Toyota Dallas. Safe travels!
Oct 13, 2025 -
Norm Reeves Toyota Dallas responded
Hi! Thank you for sharing your feedback about our team! We appreciate your business and look forward to your next visit here at Norm Reeves Toyota Dallas. Safe travels!
Shelly cares deeply, is intentional in all she does,
exceeds expectations, and is truly vital.
exceeds expectations, and is truly vital.
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by Jesse Perez
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Norm Reeves Toyota Dallas responded
Jesse.,
Thank you for your awesome feedback! We're glad Shelly made you feel at home, and we look forward to seeing you again. Take care! - Norm Reeves Toyota Dallas
I am very pleased.
I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much.
I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much.
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by Glonwo75
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
It was so good to see Shelley again and to know that she
is still there! She's always been a great help to me . She is someone that I can trust-no questions asked. So glad to see people like her with her wa
is still there! She's always been a great help to me . She is someone that I can trust-no questions asked. So glad to see people like her with her warm personality. She has always been willing to help me with my vehicle. So a great shout out to her!
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by MARGIE.PERKINS
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Norm Reeves Toyota Dallas responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
As always Shelley very proactive to whatever the
situation is and always finding a way to ensure that I get the needed attention and support whether is a small or large issue, she’s always there alo
situation is and always finding a way to ensure that I get the needed attention and support whether is a small or large issue, she’s always there along with the people in the back of the house.
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by ChalilloLXIII
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
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