Sheri Brandt | Page 4

Excellent customer experience Ordered a new Dodge Challenger SRT 392 from Bruce Anderson. The negotiations and ordering process was great. Bruce and the sales manager kept me infor Ordered a new Dodge Challenger SRT 392 from Bruce Anderson. The negotiations and ordering process was great. Bruce and the sales manager kept me informed as to where the vehicle was in production and delivery. Upon delivery the car looked great and Bruce went over all the settings with me on the car. No pressure sales! More

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Outstanding buying experience Jon made a typically stressful event into a pleasant buying experience. He is supported by a wonderful sales and finance staff. Highly recommend this Jon made a typically stressful event into a pleasant buying experience. He is supported by a wonderful sales and finance staff. Highly recommend this dealership. More

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I wish I had met these folks two months ago! This is the fourth dealership I dealt with in my search for a new Ram. I wish I had found them first! The entire team at Whitten Brothers was a plea This is the fourth dealership I dealt with in my search for a new Ram. I wish I had found them first! The entire team at Whitten Brothers was a pleasure to deal with from the first contact to driving off the lot in my new Ram. Gillian in the internet department was prompt and helpful with her assistance. Mark Lafoon and Sheri Brandt in sales were very helpful and made the sale easy and straight forward. They were both very honest and more than generous in our dealings. Big Bob in Financial Services was direct, honorable and explained the entire process to us with great detail and patience. He found a great financing rate for us and we really appreciate his help. My wife was also extremely impressed by this dealership and how they handled our purchase. The 10 Year / 200,000 mile power train warranty is a great addition to a great deal! Thank You! More

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17 Pacifica - John burfoot was the best We bought our new Pacifica from me burfoot, he was awesome!!! He bent over backwards to make sure we got the best deal possible, he made the process s We bought our new Pacifica from me burfoot, he was awesome!!! He bent over backwards to make sure we got the best deal possible, he made the process so dang easy. Plus Jake in finance was so straightforward in explaining the different packages we could get and explained the amazing benefits of each. So a brand new car and a bumper to bumper warranty for 150k miles!!!! More

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Excellent Experience! Whitten truly has an Advantage! I want to thank Whitten Brothers of Midlothian for making my recent Jeep Grand Cherokee purchase incredible. Sheri was able to find the exact vehicle I want to thank Whitten Brothers of Midlothian for making my recent Jeep Grand Cherokee purchase incredible. Sheri was able to find the exact vehicle I wanted in a timely manner and I was provided a fair price from the beginning. Jacob made financing a breeze and Larry "Baseball" Cupp did an amazing job with his thorough explanation of the vehicle features and warranty information. I could tell I was dealing with a family owned business by the way they went above and beyond with customer service and knowledge. I love my new Jeep and am so happy I chose Whitten Brothers of Midlothian! More

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Whitten Brothers is the best! We have work with Whitten on trucks and vans for our company fleet. All the people at Whitten Brothers are top notch and we will continue to buy truc We have work with Whitten on trucks and vans for our company fleet. All the people at Whitten Brothers are top notch and we will continue to buy trucks and vans from them. Great group of people. More

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2014 Jeep Compass Purchase April 29, 2016 To Whom It May Concern: I would like to describe to you the wonderful car purchasing experience that I had the pleasure of being invo April 29, 2016 To Whom It May Concern: I would like to describe to you the wonderful car purchasing experience that I had the pleasure of being involved in at Whitten Brothers Dodge, Jeep, Chrysler, Mazda on Midlothian Turnpike in Richmond Virginia. When I initially spoke to the Sales Consultant, Mark Lafoon, on the morning of Monday, April 26th I explain that I was interested in purchasing a particular pre-owned 2014 Jeep Compass. I also informed him that I had some very limiting constraints and specific conditions, which would determine whether I would be able to purchase this vehicle. I informed Mark that my intention was to surprise my wife with this vehicle. To make a long story short, Mark Lafoon and Sales Manager, Willie Stewart worked very hard over the course of the next three days in order to meet my necessary constraints and conditions. I would also like to mention that Sales Manager, Sheri Brandt and Finance Director, Michael Schatzberg were instrumental in making my purchasing experience pleasant and beneficial for me. On the evening of April 29th, Mark Lafoon delivered the Jeep Compass to my residence and my wife was completely surprised and overjoyed. In fact she was practically speechless. (Now she is so happy she cannot stop talking about it). The hard work and the determination of the individuals that I have mentioned went beyond the call of duty. In fact, the entire staff of Whitten Brothers was determined to see that my wife and I were happy with my purchase. In my opinion, the individuals that I have mentioned made an impossible car deal possible. These individuals insured that my wife and I now have a pleasant life long memory of a very special occasion. Thank you Whitten Brothers! Griffin & Ellen More

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Best Car Buying Experience Ever! The Whitten staff were extremely accommodating and honest. We were able to negotiate a great deal by email and phone with no game playing. Sales Man The Whitten staff were extremely accommodating and honest. We were able to negotiate a great deal by email and phone with no game playing. Sales Managers Richard and Sheri promptly responded to all of our correspondence and even researched offers from other dealers for us. Our Sales Consultant, Jay, was very friendly and efficient which made the transaction go smoothly. We were in and out in no time at all! More

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AWESOME!! Bill and Sheri and the whole crew made our car buying experience the best one yet!! If we are still in the area when the time comes we will definately be buying our next vehicle here!! buying experience the best one yet!! If we are still in the area when the time comes we will definately be buying our next vehicle here!! More

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From the moment we walked into the dealership, we were treated with respect. I felt John and everyone else we interacted with were truly listening and intended making the car-buying process pleasant and treated with respect. I felt John and everyone else we interacted with were truly listening and intended making the car-buying process pleasant and above our expectations. All in all, the experience was very satisfying. We will buy from Whitten again. More

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