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Shermica Malcolm
Shermica Malcolm | Page 14
Sales Manager
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
199 Reviews
Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .
Read moreDealership Experience
12 yrs, 5 mos
Industry Experience
28 yrs, 5 mos
Specialties & Trainings
Management
Sales
Employee Video
199 Reviews
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199 Reviews of Shermica Malcolm
February 16, 2021
Shermica and Basil were the absolute best. From making sure I got the best rate to exceptional customer service. I have a Highlander, my father has a highlander and I just got a Rav 4 for my wife. The cus sure I got the best rate to exceptional customer service. I have a Highlander, my father has a highlander and I just got a Rav 4 for my wife. The customer service from you guys (Shermica and Basil in specific) is the reason I will continue us to come back. Chris Finley More
by CHRISFINLEY5
Verified CustomerOther Employees Tagged: Frank Hussain , Basil Rabie
January 06, 2021
Whenever I am at the dealership I'm always treated very kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) More
by ogboclement
Other Employees Tagged: Erinson Duran, Femi Osewa, Will Ocasio, Kesha Sears, Margie Bonel
December 22, 2020
WENT TO ANDY IN SERVICE DEPARTMENT WITH A TIRE DISCREPANCY WHICH WAS CORRECTED QUICKLY. ANDY USUALLY HELPS ME WHEN I HAVE A QUESTION REGARDING MY VEHICLE. DISCREPANCY WHICH WAS CORRECTED QUICKLY. ANDY USUALLY HELPS ME WHEN I HAVE A QUESTION REGARDING MY VEHICLE. More
by aquahorse
Other Employees Tagged: Andy Zollinger
December 11, 2020
All the people I worked with was professional,polite and educated about the business they were in. I have already recommended my best friend. A pleasure it was for all educated about the business they were in. I have already recommended my best friend. A pleasure it was for all More
by LINEEDMATTHEWS
Other Employees Tagged: Audi irvin
November 29, 2020
Went in for an oil change and got exactly what was needed. The workers were very pleasant and were attentive to my cars needs. Couldn’t have asked for a better dealership. needed. The workers were very pleasant and were attentive to my cars needs. Couldn’t have asked for a better dealership. More
by AWASH94
Other Employees Tagged: Will Ocasio, Xavier Ascencio, Kesha Sears , Michael Miller
November 25, 2020
The patience of the salesman Mike, the finance department's hard work and the overall service. Highly recommended. Process was smooth from welcome to goodbye. department's hard work and the overall service. Highly recommended. Process was smooth from welcome to goodbye. More
by SRSG65
Other Employees Tagged: Michael Miller
November 25, 2020
Excellent customer service from start to finish definitely took care of me. My family have been shopping here for a few years now would never think of going anywhere else. definitely took care of me. My family have been shopping here for a few years now would never think of going anywhere else. More
by KOOKAT29
Other Employees Tagged: Basil Rabie, Eddie from finance was also very helpful.
November 24, 2020
I was looking for a Tacoma and they had one coming in. I was prepared to buy before i came in. Left my deposit and was told truck old be in on the 27th or 28th. I called on the 29th and the truck was ther was prepared to buy before i came in. Left my deposit and was told truck old be in on the 27th or 28th. I called on the 29th and the truck was there and they would rush to get it ready for me on the 30th. In a rush to get it done, my salesman dented the bumper on this new truck. He said they would order the part and have it in a few days. When i picked it up, There was now a dent in the rear quarter panel and number was misaligned. My salesman said take it and I will make an appointment to have it fixed next week. After several calls and being told told they were waiting for a loaner, I called the sales manager Shermika. She arranged for the drop off the next day. It took almost a week to fix, but it was done correctly. She saved this from being a 1 star review. More
by VS
Other Employees Tagged: Femi Osewa
October 16, 2020
Excellent dealership Stacy Carter was fantastic great sales person very Knowledgeable in every aspect she was a pleasure doing business and It was very nice and easy to talk to I really love my car it is sales person very Knowledgeable in every aspect she was a pleasure doing business and It was very nice and easy to talk to I really love my car it is the best investment I ever made thanks again sincerely yours Michael Stein More
by MIKEYSTEIN58
Other Employees Tagged: Stacy Carter
September 01, 2020
Yesterday I got my first RAV 4 and I Love it! I was waiting for this car almost a month-but worth it! I chose Toyota because of their reputation of being a well-built car that will last a lifetime. Bot waiting for this car almost a month-but worth it! I chose Toyota because of their reputation of being a well-built car that will last a lifetime. Both front and back seats are comfortable, a lot of space and It's quiet. The color, style is perfect! Driving is just a pleasure! The dealership was wonderful and helped make the car buying experience easy. Really happy with Advantage Toyota and I recommend this dealership highly! Big Thank You to: Shermica – Sales Manager, Chris – Sales and Leasing Consultant and Nina – Finance Manager! You made my day! More
by Lidia Szewczyk
Other Employees Tagged: Chris Williams , Nina Daptula
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