Sherri Williams

Lost Pines Toyota responded

Thank you for sharing your experience! We’re glad to hear your scheduled maintenance was completed in a timely manner. Eddy and Annie do a fantastic job, and we’ll be sure to pass along your kind words. We appreciate you choosing us and look forward to seeing you again!

Lost Pines Toyota responded

Thank you for your review and for recognizing the areas we did well, like the quick check-in and check-out. We’re sorry, though, for the oversight with the cabin filter and the confusion regarding your extended warranty—it clearly caused a delay and didn’t meet the standard we aim for. We truly appreciate your patience and feedback, and we’ll use this to help improve our process moving forward. If there’s anything else we can do to follow up, please don’t hesitate to reach out to us directly at (512) 303-1200.

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review! We're delighted to hear that Lost Pines Toyota has made such a positive impression on you. It's lovely to know that Damian, Thynthia, and Adam have provided you with exceptional service, and we appreciate your kind words about our Lost Pines Toyota family's dedication to customer care. We're thrilled that you enjoy your visits to our dealership, even when waiting for maintenance. We strive to make your experience as pleasant as possible, and your satisfaction is our top priority. Our team values your feedback, and we're grateful for your support. Customers like you make Lost Pines Toyota the best Toyota/car dealership in Texas. We look forward to serving you again in the future!

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! We are absolutely thrilled to hear that you had such a fantastic experience with our service department at Lost Pines Toyota. Providing top-notch service is our priority, and we're overjoyed to know that our efforts have left such a positive impression on you. Our dedicated team works tirelessly to ensure every customer receives the utmost care and attention, so it's incredibly rewarding to receive such kind words of appreciation. Your satisfaction is our greatest reward, and we are committed to maintaining the highest standards of service for all our valued customers. If you ever need any assistance or have any questions, don't hesitate to reach out to us. We look forward to serving you again and continuing to exceed your expectations. Thank you for choosing Lost Pines Toyota; it was an absolute pleasure having you as our valued customer. See you next time!