Shina Franklin
Shina Franklin at Audi Marietta

Shina Franklin

Service Advisor

Audi Marietta

1141 Cobb Parkway SE
Marietta, GA 30060

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Shina Franklin

August 05, 2026

Dealership Rating
Employee Rating

Shina and Toni are great! I’ve been a customer for over 7 years now! More

by bribee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Jackson, Michael Innocent

July 22, 2026

Dealership Rating
Employee Rating

Great service, helpful and knowledgeable team! Tony Muirhead was amazing! He was patient, informative, polite, and personable. This was the best sales experience I've had in Atlanta. More

by maniyya nuruddin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2026

Audi Marietta responded

Maniyya, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

June 19, 2026

Dealership Rating
Employee Rating

Awesome efficient service friendly faces fast service. Always have a great experience here. Wonderful service More

by MONIEBGIRL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Muirhead

December 02, 2025

Dealership Rating
Employee Rating

The dealership is very warm and welcoming. Everyone there is very knowledgeable about the cars, the way leasing and purchasing work, etc. I have mostly. been able to get clear and concise answ More

by Xanthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Jackson, Tawana Ways, Scott Kidd, Tully Simon, Michael Innocent , Jon Bush, Gregory Charley, Chance Collins, Chris Walston

Dec 03, 2025

Audi Marietta responded

That's great to hear,Xanthia! Customer service is one of our top priorities and we're glad to hear you received such excellent service!

November 15, 2025

Dealership Rating
Employee Rating

Billy did a terrific job setting up the technology in my car - it is very easy to use my phone safely while driving. More

by Craigmcm100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Samounty, Dave Campbell

Nov 18, 2025

Audi Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

Dealership Rating
Employee Rating

My Sales Consultant Tony provided me with exceptional service. He patiently listened to my questions and answered all to my complete satisfaction. He was a joy to do business with and I Thank him for get More

by fred_spencr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Muirhead , Makayla Meador

May 24, 2025

Audi Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 27, 2025

Dealership Rating
Employee Rating

They are okay, customer service is fine I am updating my previous review about them More

by Chad
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
Employee Rating

This was a great experience and the customer service from Ms. Shina Franklin and Tony Muirhead are unmatched. More

by Kacy.thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Muirhead , Makayla Meador

Mar 04, 2025

Audi Marietta responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

January 29, 2025

Dealership Rating
Employee Rating

Billy and Brandon were great help. Bought an SQ7 straight from them. 10/10 would recommend. More

by Humzamansuri0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Samounty , Chance Collins, Makayla Meador, Brandon Murray

Jan 31, 2025

Audi Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 11, 2024

Dealership Rating
Employee Rating

My service rep Shina was amazing. I appreciated the head of the technicians going over my car repairs in detail and Tony's excellent service getting me into my new SQ5. More

by TW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kidd, Tony Muirhead

Dec 14, 2024

Audi Marietta responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

1

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