Shirley Reed

I have been to your dealership three times this month no one has even looked at my car yet. Keeps getting rescheduled and I have a trunk actuator that I want fixed. So that I can use my trunk again. You wer one has even looked at my car yet. Keeps getting rescheduled and I have a trunk actuator that I want fixed. So that I can use my trunk again. You were suppose to call me back to let me know when you actually had a tech to fix it. You have not and it's been eight days since the last visit. Each time I have spent two to five hours at your dealership waiting for them to fix it. With an appointment, only to be told that there is no one there and they are on "vacation". How long is this "vacation"? It's been going on for three weeks now. Also, greet your customers when they come in to do business with you. All three times I have been in your dealership no one has said, " Hi, how may I help you?" when coming in to your service department. Gave me the impression that you all hate customers and your jobs. More

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Matched Tire Rack prices for my new tires. Most reasonable mounting fees I think I've ever paid. Very patient with a demanding customer. Most reasonable mounting fees I think I've ever paid. Very patient with a demanding customer. More

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Great service! ! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends. ! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends. More

by jollc Verified Customer Verified Customer

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Always great and friendly service. Shirley goes out of her way to make sure I am taken care of. Shirley goes out of her way to make sure I am taken care of. More

by nataliejreynolds4 Verified Customer Verified Customer

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Great service dept. and the service done on my vehicle was done in a very quick period of time. and the service done on my vehicle was done in a very quick period of time. More

by jdunifon Verified Customer Verified Customer

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Shirley and Jenny go above and beyond to make sure everything gets taken care of and they always make you feel like you are part of the DeHaven family. Malcom is also great in helping anyway he can. everything gets taken care of and they always make you feel like you are part of the DeHaven family. Malcom is also great in helping anyway he can. More

by FOXYGRANDMA2KLB Verified Customer Verified Customer

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Just basic maintenance today, and Shirley had my car in and out of the service department quickly. Excellent communication, and a good experience overall. and out of the service department quickly. Excellent communication, and a good experience overall. More

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Made my appointment in advance and once there, everything went smoothly. Very friendly and professional service provided . All excellent, thank you! went smoothly. Very friendly and professional service provided . All excellent, thank you! More

by steinhauser.robert Verified Customer Verified Customer

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I’ve taken my car to have its oil changed at a few other locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil change service. I now only take my car to Dehaven because I know the wonderful and consistent work they do. I highly recommend them to anyone. More

by kiradanae82 Verified Customer Verified Customer

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I fill like I got riped off , I payed to much for diagnostic it sould come off if I have you fix it diagnostic it sould come off if I have you fix it More

by TOMMYEGAFF Verified Customer Verified Customer

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