Shyla Saxton | Page 37

I want to especially note the beyond excellent service I received from Ronald Timms. Despite the difficulties arising from the extreme lack of support staff on site over the period my car was being serviced received from Ronald Timms. Despite the difficulties arising from the extreme lack of support staff on site over the period my car was being serviced Mr. Timms made sure I was well taken care of. We had arranged for my car to remain at the dealership overnight for additional service, and when it became clear that my car didn't make it into the queue for the additional work on the Friday Mr. Timms arranged for a loaner car for the weekend free of charge to me. He also made sure my car was available to me by 1:00pm the following Monday and discounted my final bill by $20.00 to reflect his apologies for the delay. Mr. Timms went above and beyond in a situation that seemed well beyond his control and remained professional and personable throughout my entire exchange with him. He is the sort of person I would want representing my company and I think he deserves a raise and hazard duty pay! Thank you, Annette Pierson More

by JUSTANET Verified Customer Verified Customer

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Our car broke down while we were away from home. Jose and team went out of their way near the end of a business day to set us up with a repair schedule and rental car. Jose kept us in the loop as the re and team went out of their way near the end of a business day to set us up with a repair schedule and rental car. Jose kept us in the loop as the repair process progressed, and Susan went out of her way to set us up with a car that met our needs (and even made sure we didn't leave our personal items behind as our car was repaired). Shyla was also kind and patient when arranging a rental car for us. Many thanks. More

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Manly has always been professional, great and responsive. Jose and Brian did not disappoint as they kept in touch with me and gave great support. Jose and Brian did not disappoint as they kept in touch with me and gave great support. More

by David K. Verified Customer Verified Customer

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Excellent service, America and Shyla were awesome, excellent customer service. excellent customer service. More

by CMILANO Verified Customer Verified Customer

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Shyla trained with me and she did an amazing work. As well America Quiroz helped me with the oil change service and she did great! well America Quiroz helped me with the oil change service and she did great! More

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