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Shyla Saxton
367 Reviews
367 Reviews
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367 Reviews of Shyla Saxton
Verified Customer
October 07, 2021
Worst service ever! I made an 11 o'clock appointment to have two keys made for my CRV your worst service ever! I made an 11 o'clock appointment to have two keys made for my CRV. My keys were not ready unt have two keys made for my CRV your worst service ever! I made an 11 o'clock appointment to have two keys made for my CRV. My keys were not ready until 3 o'clock, having to wait for 4 hours is absurd to me. my appointment should not have taken longer than an hour!!! More
by JOHNDELANY60
September 29, 2021
Shyla was super friendly and helpful.Wait for an oil Shyla was super friendly and helpful. Wait for an oil change was over two hours so that wasnt great. But customer service was A+ Shyla was super friendly and helpful. Wait for an oil change was over two hours so that wasnt great. But customer service was A+ More
by RUTH.ALTER
September 28, 2021
Manly Honda has friendly, professional and knowledgeable staff. They made our car buying experience great! staff. They made our car buying experience great! More
by PAULINACROWELL
Other Employees Tagged: Sean Lumibao , Nicole Marden
September 26, 2021
I miss the kindness and care given by the previous service agents. Where did they all go? I had my car in for service on 9/17 and wanted to get headlight refurbishing done. I was told that the pers service agents. Where did they all go? I had my car in for service on 9/17 and wanted to get headlight refurbishing done. I was told that the person that does this is not always in, so I asked for an appointment for that service as well as a few additional services required from my 9/17 appt. We scheduled the appt for 9/24. When I got there for the appt, I was told he would "check" to see if the headlight refurbisher was in that day. What?! That was the whole point of the appt! He then checked and told me he was. He said the headlight and other services would take around 3 hours. I told him I' had planned my day around this appt but needed my car in the afternoon. I waited at the dealership. After 3 hours I went to find him and he checked the status only to find that the headlights had not been started and they were still working on the other stuff. I had to cancel the headlights because I could not wait. I'm so disappointed. Apparently its easy to make an appointment for a specific service but not so easy to actually provide it. Plus I did not feel the agent helping me even cared one way or the other. Communication is key, and there was none! My car was purchased new by Manly and has been serviced there ever since. Please fix whatever problem has made all your good techs leave! I used to truly feel cared for and confident that my car is handled professionally. I no longer feel that way. More
by TSHANDTHOR
Other Employees Tagged: Brian Dorsey, Bill Robertson
September 20, 2021
I was greeted right upon arrival and was treated with the utmost respect. I needed a rental vehicle as well and between Shyla and Lori helping me out Denise was also fantastic. I will recommend 10/10 times. utmost respect. I needed a rental vehicle as well and between Shyla and Lori helping me out Denise was also fantastic. I will recommend 10/10 times. More
by Cody Romeo
Other Employees Tagged: Denise Rice , Lori Comini
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