Shyla Saxton | Page 36

Shyla was super friendly and helpful.Wait for an oil Shyla was super friendly and helpful. Wait for an oil change was over two hours so that wasnt great. But customer service was A+ Shyla was super friendly and helpful. Wait for an oil change was over two hours so that wasnt great. But customer service was A+ More

by RUTH.ALTER Verified Customer Verified Customer

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Manly Honda has friendly, professional and knowledgeable staff. They made our car buying experience great! staff. They made our car buying experience great! More

by PAULINACROWELL Verified Customer Verified Customer

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I miss the kindness and care given by the previous service agents. Where did they all go? I had my car in for service on 9/17 and wanted to get headlight refurbishing done. I was told that the pers service agents. Where did they all go? I had my car in for service on 9/17 and wanted to get headlight refurbishing done. I was told that the person that does this is not always in, so I asked for an appointment for that service as well as a few additional services required from my 9/17 appt. We scheduled the appt for 9/24. When I got there for the appt, I was told he would "check" to see if the headlight refurbisher was in that day. What?! That was the whole point of the appt! He then checked and told me he was. He said the headlight and other services would take around 3 hours. I told him I' had planned my day around this appt but needed my car in the afternoon. I waited at the dealership. After 3 hours I went to find him and he checked the status only to find that the headlights had not been started and they were still working on the other stuff. I had to cancel the headlights because I could not wait. I'm so disappointed. Apparently its easy to make an appointment for a specific service but not so easy to actually provide it. Plus I did not feel the agent helping me even cared one way or the other. Communication is key, and there was none! My car was purchased new by Manly and has been serviced there ever since. Please fix whatever problem has made all your good techs leave! I used to truly feel cared for and confident that my car is handled professionally. I no longer feel that way. More

by TSHANDTHOR Verified Customer Verified Customer

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On time , do what you want done, provide a loaner if requested, very pleasant to deal with requested, very pleasant to deal with More

by JAN3737 Verified Customer Verified Customer

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The servicing was efficient and high quality as usual. The representative was knowledgeable and easy to communicate with. The representative was knowledgeable and easy to communicate with. More

by LANCASTER FONG Verified Customer Verified Customer

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I was greeted right upon arrival and was treated with the utmost respect. I needed a rental vehicle as well and between Shyla and Lori helping me out Denise was also fantastic. I will recommend 10/10 times. utmost respect. I needed a rental vehicle as well and between Shyla and Lori helping me out Denise was also fantastic. I will recommend 10/10 times. More

by Cody Romeo Verified Customer Verified Customer

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Really good service . I received help with my car and didn't have an appointment didn't have an appointment More

by SOMEONEREAL37 Verified Customer Verified Customer

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Everything was quick and easy which I love! Everyone was so nice and made the process pleasant. so nice and made the process pleasant. More

by MEECH Verified Customer Verified Customer

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Very good customer service and the service department have been so awesome! They worked hard to get my honda accord's condenser fixed so I won't be toasting in this hot weather! It was back ordered but f have been so awesome! They worked hard to get my honda accord's condenser fixed so I won't be toasting in this hot weather! It was back ordered but fortunately came out quickly! I really appreciate Jose and America's help when I brought in the car in without an appointment and got me a loaner car to use as well. They have been super nice to me and helping me with the other car, honda pilot! I will definitely recommend them. More

by JEFFERSONPDAVID Verified Customer Verified Customer

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they treated me with respect and dignity. they went above and beyond and treated my like if it was their own. always going here for an oil change and beyond and treated my like if it was their own. always going here for an oil change More

by LUISMEDINA1711 Verified Customer Verified Customer

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