Rich Ruby
Rich Ruby at Spitzer Ford Hartville

Rich Ruby

Finance Manager

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.7
27 Reviews
4.7

27 Reviews

Write a Review

27 Reviews of Rich Ruby

April 18, 2026

Dealership Rating
Employee Rating

Great dealership and people working there very friendly and helpful. Brandon Hill the salesman that I dealt with went over and be on getting the truck that I was looking for even on his day off would call More

by F-150
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 19, 2026

Spitzer Ford Hartville responded

Thank you for the kind words for Brandon and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Hartville.

April 16, 2026

Dealership Rating
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Spitzer Ford employees were very honest,helpful, on time and polite to us when we brought our truck in for service. More

by dlspry34
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2026

Spitzer Ford Hartville responded

We’re glad our team was honest, helpful, and punctual during your Ford F-150 Hybrid service. Thank you for your five-star review.

April 14, 2026

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Great people. We weren’t rushed. They found the vehicle we really wanted. They also worked with us on our lease payment. More

by RONCATLETT
Sales Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Spitzer Ford Hartville responded

It’s wonderful to know we could give you time to explore options and find the Ford Explorer you wanted, while tailoring your lease payment. Thank you for the 5-star review. We look forward to helping you again.

April 12, 2026

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Everyone at Spitzer (sales & service) were extremely friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing More

by ZAZOMYERS
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Recommend Dealer
Yes
Apr 12, 2026

Spitzer Ford Hartville responded

It’s great to hear Brandon in service took such good care of your Ford Expedition EL and Brandon in sales guided you through selecting two new vehicles. Thank you for highlighting our team’s friendly and helpful attitude. We look forward to seeing you again soon.

March 29, 2026

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Jonathan spent a lot of time with me test driving several vehicles and explaining amenities. Michael worked with me in order to make a deal. More

by DORSBURN
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Jonathan Mack

Mar 30, 2026

Spitzer Ford Hartville responded

Thank you for choosing us for your new Ford. We’re glad Jonathan took the time to walk you through all the amenities and that Michael could help finalize your deal.

March 11, 2026

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The people I have dealt with have been very good at explaining different options available to me. They don't leave me waiting for very long while they go to get answers to questions I had. More

by ISNERPDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brody Giffin

Mar 11, 2026

Spitzer Ford Hartville responded

It’s great to hear our team helped you explore all the options for your new Ford and answered your questions without keeping you waiting. We know your time is valuable so we work to stay responsive. Enjoy your Ford and feel free to reach out if anything else comes up.

February 11, 2026

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Robert and David worked to get what I wanted, and delivered. Even down to the paperwork, easy,and fast transaction. Great job! More

by WJNELSONIV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Spitzer Ford Hartville responded

It’s great to hear our team secured the Ford you wanted and made the paperwork process smooth and efficient. Congratulations on your new Ford and thank you for sharing your experience.

February 05, 2026

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Employee Rating

Quick and easy process dealing with everyone at the dealership. No hassles and they made the deal happen in record time. More

by GREG.POLING
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Zachary Koval

Feb 05, 2026

Spitzer Ford Hartville responded

It’s great to hear Michael and our team were able to provide quick, hassle-free service for your Audi S5 in record time. Thank you for the 5-star review and for trusting us to care for your vehicle.

January 29, 2026

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Truck had so many issues when I bought it. I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Doo More

by Betty Miller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Sierra Dieble, Brandon Adorisio , Brody sold me the vehicle

Feb 02, 2026

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 02, 2026

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 12, 2025

Dealership Rating
Employee Rating

No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at H More

by NORMRANKIN
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2025

Spitzer Ford Hartville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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