Rich Ruby
Rich Ruby at Spitzer Ford Hartville

Rich Ruby

Finance Manager

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.7
31 Reviews
4.7

31 Reviews

Write a Review

31 Reviews of Rich Ruby

May 20, 2026

Dealership Rating
Employee Rating

Justin was absolutely relentless in locating a vehicle to my specifications while apologetic for issues out of his control. I would not hesitate to buy another vehicle from him if circumstances warranted. Th More

by HEFFAY765
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Lockwood

May 20, 2026

Spitzer Ford Hartville responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Justin and truly appreciate your feedback.

May 14, 2026

Dealership Rating
Employee Rating

Justin was outstanding. He listened closely to my needs and wants for the vehicle I was interested in. He spent time walking me through all the gadgets that came with my veh More

by ANTHONYKORZAN.AK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kate Becton, Phoebe Scalera, Justin Lockwood , Michael Sabatine

May 14, 2026

Spitzer Ford Hartville responded

Thank you for sharing your experience. We’re thrilled Justin took the time to understand your needs and walk you through all the features of your used Ford. We appreciate your recommendation and look forward to assisting you again.

May 13, 2026

Dealership Rating
Employee Rating

Jon was awesome! He was very helpful and not pushing me into anything because he genuinely wanted to help. From start to finish everyone was awesome, I look forward t More

by JASONKJENKINS97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nagy, Jonathan Mack

May 13, 2026

Spitzer Ford Hartville responded

Thank you for letting us know about your recent visit. We’re glad the team offered helpful advice without any pressure. Congratulations on your new Ford F-150, and we look forward to working with you again.

May 13, 2026

Dealership Rating
Employee Rating

I was treated well. Everyone did their part professionally, fast, with courtesy, salesman, manager, financedepartment. More

by etchebarnej
Recommend Dealer
Yes

Other Employees Tagged: Rob Licursi, Robert Bryant

May 13, 2026

Spitzer Ford Hartville responded

Thank you for choosing Spitzer Ford Hartville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 18, 2026

Dealership Rating
Employee Rating

Great dealership and people working there very friendly and helpful. Brandon Hill the salesman that I dealt with went over and be on getting the truck that I was looking for even on his day off would call More

by F-150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nagy, Brandon Hill , Michael Sabatine

Apr 19, 2026

Spitzer Ford Hartville responded

Thank you for the kind words for Brandon and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Hartville.

April 16, 2026

Dealership Rating
Employee Rating

Spitzer Ford employees were very honest,helpful, on time and polite to us when we brought our truck in for service. More

by dlspry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Spitzer Ford Hartville responded

We’re glad our team was honest, helpful, and punctual during your Ford F-150 Hybrid service. Thank you for your five-star review.

April 14, 2026

Dealership Rating
Employee Rating

Great people. We weren’t rushed. They found the vehicle we really wanted. They also worked with us on our lease payment. More

by RONCATLETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nagy, Dwayne Jones , Michael Sabatine

Apr 14, 2026

Spitzer Ford Hartville responded

It’s wonderful to know we could give you time to explore options and find the Ford Explorer you wanted, while tailoring your lease payment. Thank you for the 5-star review. We look forward to helping you again.

April 12, 2026

Dealership Rating
Employee Rating

Everyone at Spitzer (sales & service) were extremely friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing More

by ZAZOMYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Spitzer Ford Hartville responded

It’s great to hear Brandon in service took such good care of your Ford Expedition EL and Brandon in sales guided you through selecting two new vehicles. Thank you for highlighting our team’s friendly and helpful attitude. We look forward to seeing you again soon.

March 29, 2026

Dealership Rating
Employee Rating

Jonathan spent a lot of time with me test driving several vehicles and explaining amenities. Michael worked with me in order to make a deal. More

by DORSBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mack , Michael Sabatine

Mar 30, 2026

Spitzer Ford Hartville responded

Thank you for choosing us for your new Ford. We’re glad Jonathan took the time to walk you through all the amenities and that Michael could help finalize your deal.

March 11, 2026

Dealership Rating
Employee Rating

The people I have dealt with have been very good at explaining different options available to me. They don't leave me waiting for very long while they go to get answers to questions I had. More

by ISNERPDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin , Michael Sabatine

Mar 11, 2026

Spitzer Ford Hartville responded

It’s great to hear our team helped you explore all the options for your new Ford and answered your questions without keeping you waiting. We know your time is valuable so we work to stay responsive. Enjoy your Ford and feel free to reach out if anything else comes up.

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