Sierra Dieble | Page 2

Sierra, works with me to get our two Fords serviced in a timely manner. She keeps me updated if the mechanic runs into a problem that will extend the estimated time to repair originally provided. She always timely manner. She keeps me updated if the mechanic runs into a problem that will extend the estimated time to repair originally provided. She always asks if I need a ride home with their courtesy driver. Often, I walk to the nearby Starbucks while my vehicle is being serviced and she is fine with the time it takes me to walk back. I would never keep her or any of the other service reps after hours if that meant walking back from Starbucks or Hartville. More

by JASH1 Verified Customer Verified Customer

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Spitzer Ford employees were very honest,helpful, on time and polite to us when we brought our truck in for service. and polite to us when we brought our truck in for service. More

by dlspry34 Verified Customer Verified Customer

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She is very knowledgeable and very helpful ! ! Find her honest and caring !!! We like her ! Find her honest and caring !!! We like her More

by nlsullivan1 Verified Customer Verified Customer

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They didn't do everything they were supposed to do and that I was told they did. that I was told they did. More

by Billhostler Verified Customer Verified Customer

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The Team always works hard to communicate, be thorough, and conscientious of my time. Been a great dealership for me for years now! and conscientious of my time. Been a great dealership for me for years now! More

by MWELCH4 Verified Customer Verified Customer

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Sierra was wonderful however, they started charging a fee for mastercard. Who carries cash around anymore? Most likely will go somewhere else. for mastercard. Who carries cash around anymore? Most likely will go somewhere else. More

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Sierra went above and beyond to help with an on going issue with my vehicle, and even get me help on a few other things I needed like oil change and battery. She has always been extremely helpful any tim issue with my vehicle, and even get me help on a few other things I needed like oil change and battery. She has always been extremely helpful any time I have been in. More

by Tayviched Verified Customer Verified Customer

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I was able to get an oil change appointment within a weeks notice as my wife was out of town and it was a good opportunity to get the oil changed in her Bronco. The transfer case(s) oil was changed as t weeks notice as my wife was out of town and it was a good opportunity to get the oil changed in her Bronco. The transfer case(s) oil was changed as the Bronco was at 55K. I was offered a ride home once I agreed to the transfer case(s) oil changes and was picked up at a time that suited my schedule. More

by JASH1 Verified Customer Verified Customer

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Excellent service and great communication only complaint I have is you never have any loaners specially since you have done more than 10,000 dollars worth of work I have is you never have any loaners specially since you have done more than 10,000 dollars worth of work More

by lennyslawnservice12 Verified Customer Verified Customer

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Great to deal with, they had trouble getting a part but they made it right at the end, would definitely recommend them they made it right at the end, would definitely recommend them More

by cummins06.jl Verified Customer Verified Customer

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