Sierra Dieble
Sierra Dieble at Spitzer Ford Hartville

Sierra Dieble | Page 2

Service Advisor

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.7
54 Reviews
4.7

54 Reviews

Write a Review

54 Reviews of Sierra Dieble

April 14, 2026

Dealership Rating
Employee Rating

They didn't do everything they were supposed to do and that I was told they did. More

by Billhostler
Recommend Dealer
No

Other Employees Tagged: Sierra Dieble

Apr 14, 2026

Spitzer Ford Hartville responded

We apologize that we were not able to duplicate a couple of the concerns today. That is not to say that there are none and we are contacting the customer back to see if we can set up a day to try to resolve.

March 31, 2026

Dealership Rating
Employee Rating

The Team always works hard to communicate, be thorough, and conscientious of my time. Been a great dealership for me for years now! More

by MWELCH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Spitzer Ford Hartville responded

Having served your Ford F-150 for years means a lot to our service team. We’re pleased our communication and respect for your time keep each visit efficient.

March 28, 2026

Dealership Rating
Employee Rating

Sierra was wonderful however, they started charging a fee for mastercard. Who carries cash around anymore? Most likely will go somewhere else. More

by jaat39
Recommend Dealer
No
Mar 30, 2026

Spitzer Ford Hartville responded

Thank you for your review. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 26, 2026

Dealership Rating
Employee Rating

Sierra went above and beyond to help with an on going issue with my vehicle, and even get me help on a few other things I needed like oil change and battery. She has always been extremely helpful any tim More

by Tayviched
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Mar 26, 2026

Spitzer Ford Hartville responded

It’s wonderful to hear Sierra took extra steps to resolve your Ford Expedition’s ongoing issue while handling the oil change and battery service. We appreciate your feedback and look forward to assisting you on your next visit.

March 16, 2026

Dealership Rating
Employee Rating

I was able to get an oil change appointment within a weeks notice as my wife was out of town and it was a good opportunity to get the oil changed in her Bronco. The transfer case(s) oil was changed as t More

by JASH1
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Mar 16, 2026

Spitzer Ford Hartville responded

We appreciate the five star rating. It’s great we could fit in your Bronco’s oil change and transfer case service on short notice and provide a ride home that suited your schedule. Please let us know if we can assist in the future. – Sierra

March 12, 2026

Dealership Rating
Employee Rating

Excellent service and great communication only complaint I have is you never have any loaners specially since you have done more than 10,000 dollars worth of work More

by lennyslawnservice12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Spitzer Ford Hartville responded

Thank you for highlighting our communication and service. We’re sorry that loaner vehicles haven’t been available, especially after extensive work on your Ford F-250. Sierra would love to discuss some options for your next visit so you have reliable transportation.

March 09, 2026

Dealership Rating
Employee Rating

Great to deal with, they had trouble getting a part but they made it right at the end, would definitely recommend them More

by cummins06.jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Perry

Mar 09, 2026

Spitzer Ford Hartville responded

Thanks for letting us know about your Ford F-150 service. We appreciate your patience while we sourced that part and are glad we could make things right. Your recommendation means a lot and we look forward to assisting you again.

March 05, 2026

Dealership Rating
Employee Rating

Very helpful. Answered all my questions fully. Very friendly and professional. Will not hesitate to recommend to family and friends. More

by SHOEMAKER6040
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Mar 05, 2026

Spitzer Ford Hartville responded

Thank you for your kind review. It’s great to hear Sierra and our team provided friendly, professional service and fully addressed your questions on your Jeep Cherokee. We appreciate your recommendation and look forward to assisting your family and friends.

February 19, 2026

Dealership Rating
Employee Rating

The service and parts deptments were great they were able to get my vehicle in and fixed in the same day which was great. More

by jamiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Perry

Feb 19, 2026

Spitzer Ford Hartville responded

We’re delighted our service and parts teams got your Jeep Cherokee in and fixed on the same day. Thank you for sharing your experience. We look forward to assisting you again.

February 12, 2026

Dealership Rating
Employee Rating

Service performed as promised in a timely, professional manner. Communication by service dept. was very good. More

by LPETRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Spitzer Ford Hartville responded

Glad to know we delivered prompt, professional service for your Ford F-150 Hybrid. The service department will be pleased to hear their communication kept you informed. Thank you for the five-star review.

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