Kim Hillyer
Kim Hillyer at Spitzer Ford Hartville

Kim Hillyer

Service Advisor

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.6
10 Reviews
4.6

10 Reviews

Write a Review

10 Reviews of Kim Hillyer

June 04, 2026

Dealership Rating
Employee Rating

I think the dealer is first class from Rich. The finance manager all the way to the service department. They treated me very well. More

by GARYA4528
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Ruby, Sierra Dieble

Jun 04, 2026

Spitzer Ford Hartville responded

Thank you for mentioning Rich and our finance and service teams. We’re pleased your Ford Maverick received first class attention and look forward to assisting you again.

May 09, 2026

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Employee Rating

Very efficient. Very fair. Jon Mack was a pleasure to deal with throughout the entire process. I'd buy from him again. More

by CARBONE2
Recommend Dealer
Yes

Other Employees Tagged: Kim Hillyer

May 11, 2026

Spitzer Ford Hartville responded

Thank you! Jon and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Ford Hartville.

April 30, 2026

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Customer service is awesome the whole team fast and very efficient when i was at the service dept I love the txt to keep me updated on what was going on. More

by Jate7
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Spitzer Ford Hartville responded

Thank you for noting our team’s efficiency in servicing your Ford Explorer. We’re glad the text updates kept you informed throughout the visit. We appreciate you trusting us with your vehicle’s care.

April 12, 2026

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Everyone at Spitzer (sales & service) were extremely friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing More

by ZAZOMYERS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Koval, Jonathan Mack, Rich Ruby, Brandon Adorisio, Paul Asano, Phoebe Scalera , Robert Bryant, John Craft Jr, Brandon Hill

Apr 12, 2026

Spitzer Ford Hartville responded

It’s great to hear Brandon in service took such good care of your Ford Expedition EL and Brandon in sales guided you through selecting two new vehicles. Thank you for highlighting our team’s friendly and helpful attitude. We look forward to seeing you again soon.

April 07, 2026

Dealership Rating
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They sold me at truck that passed inspection the muffler pipe is rusted through… xxxxxxxx!!!!! More

by Joe Miller
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dwayne Jones , Michael Sabatine

Apr 08, 2026

Spitzer Ford Hartville responded

Spoke to Mr. Miller and he will bring back in for inspection and replacement of exhaust needed.

March 31, 2026

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The Team always works hard to communicate, be thorough, and conscientious of my time. Been a great dealership for me for years now! More

by MWELCH4
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Spitzer Ford Hartville responded

Having served your Ford F-150 for years means a lot to our service team. We’re pleased our communication and respect for your time keep each visit efficient.

January 22, 2026

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The dealership was kind courteous. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them. More

by DONALDANDREBECCA
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Recommend Dealer
Yes
Jan 23, 2026

Spitzer Ford Hartville responded

Thanks for sharing about your experience with Spitzer Ford Hartville. We appreciate your business and hope to see you again soon!

December 20, 2025

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Prompt, courteous, good communication. So far I am very pleased. I just had some warranty work done and I’m confident (although time will tell) that it was done correctly. More

by COURTNEY43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Perry , Jon Mac

Dec 20, 2025

Spitzer Ford Hartville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

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No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at H More

by NORMRANKIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Licursi, Zachary Koval, Rich Ruby, Sierra Dieble, Paul Asano , Jason Covert, Brett Porter, Michael Sabatine

Dec 12, 2025

Spitzer Ford Hartville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2025

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Employee Rating

Everything was simply amazing very professional. The drivers arrived on time and brought the car back on time. More

by sbuckner2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Spitzer Ford Hartville responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Hartville. We appreciate your business and hope to see you again soon!

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