Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 6

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.7
394 Reviews
4.7

394 Reviews

Write a Review

394 Reviews of Simo Bassi

February 17, 2024

Dealership Rating
Employee Rating

Everybody was very friendly and professional and it ran like a well-oiled machine from the start to the Finish More

by Amyprill1998
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 18, 2024

Universal Hyundai responded

Amy, Thanks for sharing your thoughts about your experience with Universal Hyundai. Simo and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2024

Dealership Rating
Employee Rating

Great experience Service was excellent Love my car Very happy I really recommend Hyundai Great More

by eve86blue
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 18, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! Simo and our team are glad to hear you enjoyed your service experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 10, 2024

Dealership Rating
Employee Rating

My experience was a wonderful I was a first time buyer and Diego took care of me as if I was one of his own children buying new car he took me through all the steps that I needed to know and understand. I More

by aishagonzalez14
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 11, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Diego met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 09, 2024

Dealership Rating
Employee Rating

Everyone was amazing and very helpful Carlos Castro did a great job making sure we had the best deal and you can tell he's really good at he does More

by emfd1807
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 11, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 08, 2024

Dealership Rating
Employee Rating

The experience was effective The experience was good. I did a good Shop. All the staf were very polite and professional More

by vvb1409
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 08, 2024

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

Dealership Rating
Employee Rating

Excellent experience from test drive to purchase of vehicle. Would recommend Miguel Resto as knowledgeable, friendly salesperson to anyone. More

by Druchti0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto , Ramces Rivera

Report | Print
Feb 07, 2024

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Miguel and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 06, 2024

Dealership Rating
Employee Rating

We were treated very well and taken care of quickly! Our questions were answered thoroughly and helped us make our decision. Finance experience was a breeze! More

by kgdaddis
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 07, 2024

Universal Hyundai responded

We are so glad that Simo had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 06, 2024

Dealership Rating
Employee Rating

It was ok The dealers were professional and informative, great customer service . But the finance guy had terrible customer service and was rude . More

by reynolds765
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

Report | Print
Feb 08, 2024

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava1@universalhyundai.com

Feb 10, 2024

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava1@universalhyundai.com

February 05, 2024

Dealership Rating
Employee Rating

Love it Excellent ? ? everything about the Dealership I love it any professional Awesome job More

by MILTONFELICIANO1911
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 05, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 02, 2024

Dealership Rating
Employee Rating

Carlos was fabulous! Carlos was very informative and took his time with us No Stop More

by Beckerfamily1105
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Feb 02, 2024

Universal Hyundai responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
...
5
6
7
...
40

Dealership Inventory (890 Vehicles)

used 2026 Hyundai Santa Fe car, priced at $33,987
2026 Hyundai Santa Fe
used
Serenity White exterior
Unknown
Front-wheel Drive
$33,987
View Details
new 2026 Hyundai Elantra car, priced at $23,799
2026 Hyundai Elantra
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
$23,799
View Details
new 2026 Hyundai Santa Fe car, priced at $35,340
2026 Hyundai Santa Fe
new
Phantom Black exterior
Automatic
Front-wheel Drive
$35,340
View Details
new 2026 Hyundai Palisade car, priced at $56,377
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$56,377
View Details
used 2020 Hyundai Tucson car, priced at $16,040
2020 Hyundai Tucson
used
Magnetic Force exterior
Automatic
Front-wheel Drive
$16,040
View Details
used 2018 Honda Odyssey car, priced at $21,487
2018 Honda Odyssey
used
White Diamond Pearl exterior
Automatic
Front-wheel Drive
$21,487
View Details
View All Inventory