Simo Lahlou | Page 2

Simu went above and beyond to get me to come in and once I did I knew I found the truck for me. Buying a new vehicle is a crazy and nerve wracking experience, thanks for making it a lil less stressful. EXC I did I knew I found the truck for me. Buying a new vehicle is a crazy and nerve wracking experience, thanks for making it a lil less stressful. EXCELLENT More

by WAYNEFNTN818 Verified Customer Verified Customer

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Service Managers lack of accountability to provide even reasonable service was the worst i have ever seen. Warranty and services provided by this dealership is without a doubt the worst in Ventura County. reasonable service was the worst i have ever seen. Warranty and services provided by this dealership is without a doubt the worst in Ventura County. I was told my $75,000 truck with a 5000 mile warranty with only 27,000 could not be fixed due to a back order part. I then had to reach out to Admin to have them help locate the part at a local dealer. I was told by the service manager i need to call crysler. I had to take matters into my own hands to find the part and beg for a rental car. After i got my truck back the interior was disgusting. Workers had been having lunch in my truck boots on the dash and changed all my music. I will never by another Ram because of this. Ram Oxnard will never be recommended or my go to service center ever again. More

by hyattnicholas Verified Customer Verified Customer

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Mark in internet sales was great! ! Easy process, no pressure and fantastic customer relations. Very happy with purchase process. ! Easy process, no pressure and fantastic customer relations. Very happy with purchase process. More

by TERRATREK805 Verified Customer Verified Customer

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Ali and Jordan were very easy to work with and am happy with our purchase. with our purchase. More

by zachgarcia80 Verified Customer Verified Customer

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Super cool and very well knowledgeable on explaining everything. Walked me throughout everything and takes time so I understood everything and even helped me make notes to remember all details for the p everything. Walked me throughout everything and takes time so I understood everything and even helped me make notes to remember all details for the packages recommended More

by aaronjaysmith1 Verified Customer Verified Customer

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He didn’t explain what was done and I left there with more mileage on the vehicle and since I have taken it in for software update my mpg went from 20-21 combined to 18. When I got there my average mpg s more mileage on the vehicle and since I have taken it in for software update my mpg went from 20-21 combined to 18. When I got there my average mpg showed 19+ and when I left it showed 17+ so I know it was taken on a test drive and driven really fast for prolonged period of time. Simo just worked numbers for two vehicles he wanted to sell the most expensive that I knew I didn’t want. In the end he told me I should lower my standards and get a base model wrangler. He chose wrangler X $70K+and High Altitude $65K+models and I only wanted a rubicon $58k with no options but he couldn’t work the numbers for what I asked…Then he worked numbers for Ram 1500 for about $58K. Now I still don’t know what kind of down payment I need and what potential payments I could be making a total waste of time. And he wouldn’t stop hounding me until I told him my income and future employment. He made it seem like he was talking xxxx if I didn’t take the deal. I will go back to see what another person can do and maybe quite possibly a different dealer. I know there is $6500 in bonus cash and $7500 in federal incentives available. Kbb trade in value for my truck is $13500-$16500 so I know I can get really close to the $23K I still owe More

by ALMANZAJOSEPH05 Verified Customer Verified Customer

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Solid communication and was able to stay within my budget. 10/10 recommend working with Andre and Simo. budget. 10/10 recommend working with Andre and Simo. More

by ALEX.HUTTON Verified Customer Verified Customer

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I would highly recommend Crown Dodge Chrysler Jeep Ram to anyone. They were very patient and very informative. anyone. They were very patient and very informative. More

by rusaw03 Verified Customer Verified Customer

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Simo Laulou was quick and courteous in responding to our online inquiry. We were met at our appointment friendly and helpfully. The decision process was helped by Simo’s knowledge and honesty of presentin online inquiry. We were met at our appointment friendly and helpfully. The decision process was helped by Simo’s knowledge and honesty of presenting the product and financing options. Evan was quick and friendly in completing the contract forms. Someone from the shop was helpful in finding availability of accessories. We were able to take our new vehicle home without second thoughts or regrets. Thank you to everyone at Crown More

by DJHALLMORENO Verified Customer Verified Customer

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Everyone who helped me was amazing and not pushy at all. Ali did his best to get me at the payment I was comfortable with. Ivo, Denyss and Bob in finance were a big help too. Definitely would return in the Ali did his best to get me at the payment I was comfortable with. Ivo, Denyss and Bob in finance were a big help too. Definitely would return in the future. More

by MelissaCortez Verified Customer Verified Customer

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