471 Reviews of Simon Chan
October 29, 2023
David was a bit rude. I worked with other service people and were kinder to me. And treated me like a customer I worked with other service people and were kinder to me. And treated me like a customer More
Other Employees Tagged: David Cobb
October 25, 2023
Excellent service department. Been using CCT services since 1994. Simon is a great service advisor. Listens carefully to your needs and explains issues so that you understand wha Been using CCT services since 1994. Simon is a great service advisor. Listens carefully to your needs and explains issues so that you understand what’s going on. Recommend him highly More
Other Employees Tagged: Carlos Ortega, Jeff Silvers
October 22, 2023
Tire price was a bit high. We can shop around and get a price match. We can shop around and get a price match. More
Other Employees Tagged: Carlos Ortega
October 22, 2023
Todd manger in service need some customer training vet rude, Carlos is a very helpful person rude, Carlos is a very helpful person More
Other Employees Tagged: Carlos Ortega , Todd Pluger
October 19, 2023
Have always had a great experience. Simon Chan is the Best Service Advisor. I've recently had 2 visits with Katie Fuller. Simon Chan is the Best Service Advisor. I've recently had 2 visits with Katie Fuller. More
Other Employees Tagged: Katie Fuller
October 18, 2023
Tried to tell me a cabin filter that was replaced three months ago needed to be exchanged. Inspected the filter to see that this was incorrect, and filter was still as clean as when it was replaced by myse months ago needed to be exchanged. Inspected the filter to see that this was incorrect, and filter was still as clean as when it was replaced by myself. Also had a tire leaking air on the driver front, they weren't able to locate the leak but 20 minutes later Mavis tire had it found and fixed. Feel as if the truck was just pushed through the service department without a thorough inspection. Needless to say, my business will most likely go to Riverside Toyota of Rome. This isn't the only issue I've had either, took the truck in for a transmission shift issue. They claimed it was all good. Truck still doesn't shift as it should. Instead, they suggested a flush and fill which I did. Still didn't work to resolve the issue. More
October 13, 2023
Simon and Zach are awesome ! I've been getting maintenance done at Cobb County Toyota for many years and I've had great experiences with them. I highly recommend Cobb County To I've been getting maintenance done at Cobb County Toyota for many years and I've had great experiences with them. I highly recommend Cobb County Toyota for car sales and maintenance. More
Other Employees Tagged: Zach Claybrooks

