503 Reviews of Simon Chan
January 21, 2024
I had an appointment at 8:00am for an 1. 5 hour recall repair, I was informed at 9:45 that the lack of communication had prevented my car from being started on. 45 minutes more to wait. Disap 5 hour recall repair, I was informed at 9:45 that the lack of communication had prevented my car from being started on. 45 minutes more to wait. Disappointed in the flow of communication.. More
January 20, 2024
The Cobb County Toyota service department is professional, friendly, knowledgeable, and performs all required services in a timely manner. professional, friendly, knowledgeable, and performs all required services in a timely manner. More
Other Employees Tagged: Katie Fuller, Bryce Perryman
January 17, 2024
False claims, lots of communication gap between service agent, manager and technicians. Wost customer service, lots of lies. Would not recommend Cobb County Toyota for anything. agent, manager and technicians. Wost customer service, lots of lies. Would not recommend Cobb County Toyota for anything. More
Other Employees Tagged: Zach (Manager)
January 16, 2024
Simon at Cobb County Toyota provided top-notch service for my recent car maintenance. His expertise, transparency, and customer-centric approach made the experience seamless and enjoyable. Highly recommen for my recent car maintenance. His expertise, transparency, and customer-centric approach made the experience seamless and enjoyable. Highly recommend! More
Other Employees Tagged: Carlos Ortega , Tommy the shuttle driver was awesome!!!
January 14, 2024
Very quick and efficient. Service members were very welcoming and knowledgeable. Service waiting area was clean. Service members were very welcoming and knowledgeable. Service waiting area was clean. More
Other Employees Tagged: Austin Meek
January 08, 2024
Rob and Jean Carlos are the BEST ever ! !! Excellent customer service. You wont find any better anywhere else !! !! Excellent customer service. You wont find any better anywhere else !! More
Other Employees Tagged: Rob Smith, Jean Carlos Gonzalez
January 08, 2024
The service section did an excellent job as requested. Also, the dealership had a driver to take us to a restaurant while our Toyota was being serviced. All in all, they were professional, polite and trea Also, the dealership had a driver to take us to a restaurant while our Toyota was being serviced. All in all, they were professional, polite and treated us as well as anyone could expect. Thank you all. More
Other Employees Tagged: Katie Fuller
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