Simon Kim
Simon Kim at Autohaus on Edens

Simon Kim

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.7
12 Reviews

Dealership Experience

9 mos

Industry Experience

12 yrs, 6 mos

4.7

12 Reviews

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12 Reviews of Simon Kim

May 14, 2026

Dealership Rating
Employee Rating

I picked up my vehicle, paid, signed and drove off. I had to return as my check engine light immediately went off. I came back and was concerned the service dept didn’t catch it. I said no problem and More

by Destiny Rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 13, 2026

Dealership Rating
Employee Rating

Great service, friendly staff, goes above and beyond. You can talk with real people on the phone, not just a series of machines. More

by irafishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

April 06, 2026

Dealership Rating
Employee Rating

Excellent service, great facilities, always goes above and beyond, thank you for your service. Thanks. More

by SUNGHOON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

March 30, 2026

Dealership Rating
Employee Rating

Great service, always treat us like a family. Car finished on time and resolved all the issues. More

by AS0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Bukowski

March 20, 2026

Dealership Rating
Employee Rating

The service was prompt and professional. He explained everything in detail and all questions were answered. More

by DOCNANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

I'm really disappointing of the service. I had to go 2 times because my car wasn't fixed after 1st attempt, though I was told it was fixed. More

by mazurmaks
Recommend Dealer
No

March 04, 2026

Dealership Rating
Employee Rating

All advisors was very knowledgeable and helpful and service department was very quick and specially they clean my car More

by MREDSONM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

January 23, 2026

Dealership Rating
Employee Rating

Excellent service, very professional, Simon the advisor was very knowledgeable, very fast service, and always answered my doubts. More

by alex_granados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

January 16, 2026

Dealership Rating
Employee Rating

I was happy with the service . Simon is a very professional advisor. When I left I was not happy because someone started to close the garage door as I was driving out which went al More

by DRHOLL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Ruiz

January 14, 2026

Dealership Rating
Employee Rating

Efficient, helpful and professional. Quick service and great customer service from everyone I came in contact with. More

by LBOUSSIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

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