Simone McErlean | Page 10
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
June 23, 2023
They are proffessional, organised and have a great customer care service. I had a great service experience from Rothrock team customer care service. I had a great service experience from Rothrock team More
Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta
June 22, 2023
They fixed one problem really well. The staff was great. Now they are working on another program!! The staff was great. Now they are working on another program!! More
Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta
June 21, 2023
Easy to schedule appointment. Service person was pleasant and helpful. They did not update me by the time promised but did before the end of the day. Prices were reasonable. Service person was pleasant and helpful. They did not update me by the time promised but did before the end of the day. Prices were reasonable. More
June 11, 2023
I really had a good experience with my service at rothrock .Charlene got me in right away, and I thought the price was very good. Everyone was professional and nice also the service department and th rothrock .Charlene got me in right away, and I thought the price was very good. Everyone was professional and nice also the service department and the dealership is very clean. More
Other Employees Tagged: Donna Oswald, Nicole Mohr, Charlene Kratzer , Scott Smith five star
June 11, 2023
I was very happy with my service at Rothrock. Charlene got me in right away and I thought the service was done very well. Everybody was very professional and friendly the dealership is very clea Charlene got me in right away and I thought the service was done very well. Everybody was very professional and friendly the dealership is very clean. More
Other Employees Tagged: Donna Oswald, Nicole Mohr, Charlene Kratzer , Scott Smith five star
June 09, 2023
Dropped car off Monday morning for inspection. Picked it up around 3:00 pm. At 3:40 pm noticed that driver’s side brake light & tail light were both out. Returned on Wednesday morning to have l Picked it up around 3:00 pm. At 3:40 pm noticed that driver’s side brake light & tail light were both out. Returned on Wednesday morning to have lights replaced. Service rep offered no apology for my inconvenience or the oversight by service dept. I was pleased at pick up time that I wasn’t charged for the bulbs & service. This was only my second time having the car serviced at the dealership. I’ve often heard negative comments about Rothrock’s service department. I truly hope our next experience is much better. More
Other Employees Tagged: Charlene Kratzer
June 06, 2023
Rothrock Motors did a wonderful job fixing the problem I had with my car they even brought it back clean. I would recommended their services to family and friends.”Rothtock you Rock!” had with my car they even brought it back clean. I would recommended their services to family and friends.”Rothtock you Rock!” More
June 06, 2023
The people were very nice and had great customer service. The actual auto service would have been around two thousand dollars of work, but I was able to complete it for around one hundred. The actual auto service would have been around two thousand dollars of work, but I was able to complete it for around one hundred. More
June 02, 2023
Clean facility knowledgeable people great customer service kept me informed every step car was clean ready service kept me informed every step car was clean ready More
Other Employees Tagged: Charlene Kratzer, Chelsea Norton
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