Simone McErlean | Page 11
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
May 31, 2023
Everyone was very nice, knowledgeable and patient with me. My experience was a good one and I would recommend Rothrock highly. I am very pleased. me. My experience was a good one and I would recommend Rothrock highly. I am very pleased. More
Other Employees Tagged: Nate Marinelli, Kevin Podratz , Anthony Fenstermacher
May 26, 2023
The customer service was fine however I left there without a solution to my problem and no ideas how to remedy it. I was told my driver side airbag is not operable and they don’t make them anymore. Th without a solution to my problem and no ideas how to remedy it. I was told my driver side airbag is not operable and they don’t make them anymore. The truck is a 2009 Nissan Titan. More
May 23, 2023
The service department is the only reason I come to Rothrock - they're friendly, welcoming, kind, and always courteous. While I absolutely LOVE the service department, the staff within the sales de Rothrock - they're friendly, welcoming, kind, and always courteous. While I absolutely LOVE the service department, the staff within the sales department lacks respect, specifically Brendan. This was the second encounter I've had with him where I felt belittled and treated as "less-than" simply because I'm female. He needs to understand what being "equitable" means - because of his demeanor I will never purchase another vehicle at Rothrock again nor recommend this dealership beyond service. More
Other Employees Tagged: Brendan Kelly, Charlene Kratzer, Chelsea Norton, Mario Sessanta
May 21, 2023
The Best Service for my car everyone here is very friendly the employees are kind friendly the employees are kind More
Other Employees Tagged: Charlene Kratzer
May 15, 2023
I want to thank you for having the special battery for my 2020 rogue sport in stock and was done it the fastest time ever now I'm ready for our family adventure for this summer thank you to the whole nissan 2020 rogue sport in stock and was done it the fastest time ever now I'm ready for our family adventure for this summer thank you to the whole nissan roth rock team appreciate your time and dedication 😀 😊 More
Other Employees Tagged: Nate Marinelli, Steve Bennett, Anthony Karb, Greg David, Monte Loch, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
May 12, 2023
Everything is always great when I go to Rothrock. I never wait long and everyone is always nice. My car is always cleaner than when I dropped it off! I never wait long and everyone is always nice. My car is always cleaner than when I dropped it off! More
Other Employees Tagged: Brendan Kelly
May 07, 2023
Last year I brought my car for service and when I picked it up my keys were locked inside. When I picked my car up last week, it was parked but still j in n gear. At home my husband noticed that 3’of the hu it up my keys were locked inside. When I picked my car up last week, it was parked but still j in n gear. At home my husband noticed that 3’of the hubcaps were barely on. He had to hammer them down so I didn’t loose any. Not good! More
April 28, 2023
Good afternoon. Your people at RothRock are excellent. It was late when I arrived and no one showed any agitation. Toward the end of the day everyone wants to go hom Your people at RothRock are excellent. It was late when I arrived and no one showed any agitation. Toward the end of the day everyone wants to go home. Your people helped me with all the honor and integrity I have come to respect. Great people. More
Other Employees Tagged: Charlene Kratzer, Chelsea Norton
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