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Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 13

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.5
516 Reviews
4.5

516 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

516 Reviews of Simone McErlean

April 02, 2023

Dealership Rating
Employee Rating

Great staff in the service center the guys in the shop very professional ok ok More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Print
Apr 03, 2023

Nucar Nissan of Allentown responded

Thank you for the great review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! We look forward to seeing you again at Rothrock Motor Sales!

April 01, 2023

Dealership Rating
Employee Rating

Great job. Staff very pleasant! Service was on time and clean waiting area . Highly recommend!! More

by DJ03FORRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Apr 03, 2023

Nucar Nissan of Allentown responded

Thank you for the five-star review! We're so glad that you enjoyed your time with us at Rothrock Motor Sales, and we look forward to serving you again in the future!

March 26, 2023

Dealership Rating
Employee Rating

Great polite Great communication an easy to understand clean waiting area speedy service coffee free More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Mar 27, 2023

Nucar Nissan of Allentown responded

That's what we strive for! We're glad to hear we provided such an all-around positive experience. Feel free to give us a call or stop by if there's anything else we can do for you!

March 21, 2023

Dealership Rating
Employee Rating

Had an issue with my car and my local garage could not fix my car, so I brought it to Rothrock and they did an amazing job. They diagnosed the problem in a short amount of time and fixed my car in a timel More

by Jennielynn1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers

Print
Mar 22, 2023

Nucar Nissan of Allentown responded

We're so glad to hear we were able to get you back on the road safely and efficiently! We sincerely appreciate your business and look forward to seeing you again for any future car needs. Take care!

March 20, 2023

Dealership Rating
Employee Rating

Excellent service, friendly staff, always willing to answer questions. Cleans vehicle after working on vehicle. More

by kfinspiration3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 21, 2023

Nucar Nissan of Allentown responded

Thank you for your kind words! We're glad to hear everything was completed quickly and to your satisfaction, and that we could provide such a positive experience. Please do not hesitate to reach out if there is anything else we can do for you!

March 19, 2023

Dealership Rating
Employee Rating

Helpful and knowledgeable always takea care of my service needs for all of my cars. Thank you More

by Huenhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Mar 20, 2023

Nucar Nissan of Allentown responded

This is what we strive for! We're glad you found our staff so knowledgeable and helpful. Feel free to give us a call or stop by if there is anything else we can do for you!

March 16, 2023

Dealership Rating
Employee Rating

The service people are generally very professional and curtious and help me any way they can More

by Bigjackgrizzly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Mario Sessanta

Print
Mar 17, 2023

Nucar Nissan of Allentown responded

Everyone here at Rothrock Motors appreciates your positive review about your recent experience with us! We can't wait to see you again. Have a great day.

Mar 17, 2023

Bigjackgrizzly responded

I should be in soon to my overhead lighting panel replaced the part is already there i hoping to get a trans service at the same time if i dont make this sat or monday then it will next sat for sure.. I enjoy the sat morning visits😁

March 15, 2023

Dealership Rating
Employee Rating

Simone and Patrick were great, they got me in and out in no time at all. I highly recommend having your car serviced at Roth Rock More

by Jordan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer , Patrick Sellers

Print
Mar 16, 2023

Nucar Nissan of Allentown responded

Thanks for the shout-outs, Jordan! We're glad to hear our team could take care of you and look forward to your visit again. - Your Rothrock Motors team.

March 09, 2023

Dealership Rating
Employee Rating

Excellent service no complaints. .reps are awesome and very nice.very supportive.love working with them More

by makowka510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Print
Mar 10, 2023

Nucar Nissan of Allentown responded

Thank you for your wonderful review! We're glad we could provide such a positive experience. Please let us know if there is anything else we can do for you, take care!

March 08, 2023

Dealership Rating
Employee Rating

Great customer service even that they didn’t fix it from the first time but they did great job at the end More

by NLUKSITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 09, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us some feedback, it helps us to better our services. We hope to see you for any future car needs, have a great day!

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