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Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 12

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.5
516 Reviews
4.5

516 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

516 Reviews of Simone McErlean

April 27, 2023

Dealership Rating
Employee Rating

The service lady Simone is very polite and helpful always had a good experience Will bring car back More

by Brothersexthome
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Print
May 19, 2023

Nucar Nissan of Allentown responded

Thank you for the positive review! We're so glad that you enjoyed your time with us at Rothrock Motors, and we look forward to serving you again in the future!

April 25, 2023

Dealership Rating
Employee Rating

Impressive facility, clean. Service team is very professional This survey is a little bit much at this point. You shouldn't be dictating how much I say. More

by DOMENICKMILANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Print
May 18, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! We sincerely value your business and look forward to working with you again in the future!

April 18, 2023

Dealership Rating
Employee Rating

Helpful receptionist. Great service. Will recommend u and will return if I need anything. Thank you for ur help. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
May 12, 2023

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Rothrock Motors! It's great to hear you had a great experience with us. Thanks for stopping in, and we look forward to seeing you again next time!

April 18, 2023

Dealership Rating
Employee Rating

I had no appointment. Simone was the advisor. She did an excellent job keeping me informed on my service. The car was completed in 2 days! More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 12, 2023

Nucar Nissan of Allentown responded

Thank you for the review! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Rothrock Motors and we hope to see you again!

April 15, 2023

Dealership Rating
Employee Rating

Was really fast took way faster than expected. Everyone was very nice Simone was very helpful. More

by A H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 06, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us this review! We're glad everything was done quickly and to your satisfaction. We look forward to serving you again in the future!

April 14, 2023

Dealership Rating
Employee Rating

Service at Rothrock has been very good so far. The girls at checkout are friendly and quick. More

by KEVINHFARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 06, 2023

Nucar Nissan of Allentown responded

Thank you for your review! We're glad that you had a good experience with our team at Rothrock Motors. We look forward to seeing you again in the future!

May 06, 2023

KEVINHFARLEY responded

Ok see ya soon

April 14, 2023

Dealership Rating
Employee Rating

Initial issues with appointment however 3 rd time was a charm. Issue was fixed. The service manager I believe, went out of his way and helped me understand another issue I was having with my sonar on car More

by Mgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Print
May 06, 2023

Nucar Nissan of Allentown responded

Thank you for your positive review! It's great to hear we were able to help you out. Please feel free to reach out to us if there is anything else we can do for you in the future!

April 08, 2023

Dealership Rating
Employee Rating

Was very pleased with the time spent for the service actually it was done quickly More

by CATFISH964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 10, 2023

Nucar Nissan of Allentown responded

Thank you for your review! We're glad everything was done quickly and to your satisfaction. We look forward to serving you again in the future.

April 03, 2023

Dealership Rating
Employee Rating

Service was scheduled and handled professionally and courteously. Fees were reasonable and staff was pleasant. More

by Mark W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Autumn was the person I spoke with for the appointment scheduling. Very nice.

Print
Apr 03, 2023

Nucar Nissan of Allentown responded

Thank you so much for your review! We truly appreciate your kind words! This is what we strive for here at Rothrock Motor Sales! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

April 02, 2023

Dealership Rating
Employee Rating

I have been having problem with this noise and finally when I took it to rothrock, problem solved. Thanks More

by Emersion.lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 03, 2023

Nucar Nissan of Allentown responded

Thank you for your review! We're pleased to hear that our team at Rothrock Motor Sales took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

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