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Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 17

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.5
516 Reviews
4.5

516 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

516 Reviews of Simone McErlean

November 14, 2022

Dealership Rating
Employee Rating

The sales person and financial manager were very knowledgeable and cautious to me and my family. I rate them both a 10/10 More

by RSVMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Karb , Ethan Maclean

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Nov 14, 2022

Nucar Nissan of Allentown responded

We are thrilled to hear this! Thank you for your 5-star review! We look forward to working with you again in the future! Enjoy your new Nissan!

November 11, 2022

Dealership Rating
Employee Rating

Very friendly professional staff Did well with my recall service appointment and while there helped with replacement of lights burned out on my suv More

by BEARSKIE008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 14, 2022

Nucar Nissan of Allentown responded

Thank you for your review! We are happy to hear our team at Rothrock Motors was able to provide you excellent service! Have a great day!

November 09, 2022

Dealership Rating
Employee Rating

Been going there for years very knowledgeable service writers good customer service they attend to your needs More

by tony_jabbour57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Nov 10, 2022

Nucar Nissan of Allentown responded

We appreciate the kind words! Feel free to stop back in if there's ever anything else you need from us!

November 09, 2022

Dealership Rating
Employee Rating

Excellent adviser staff Simone always takes exemplary care of me in my vehicle .and mechanics do great work. always a pleasant experience when I visit Rothrock, Nissan of Allentown, PA More

by PA Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg David, Monte Loch, Jarred Stirk, Patrick Jeffers, Charlene Kratzer

Print
Nov 10, 2022

Nucar Nissan of Allentown responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Rothrock Nissan!

November 05, 2022

Dealership Rating
Employee Rating

Very polite and try to get my car in as soon as possible to get serviced. More

by KEVIN.REX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers

Print
Nov 07, 2022

Nucar Nissan of Allentown responded

Thank you for your review, Kevin! We appreciate your business, and please do not hesitate to reach out if you need anything else!

November 04, 2022

Dealership Rating
Employee Rating

Excelente trabajo, lo recomiendo 100%. .El personal muy eficiente. Muy bien situado en la comunidad More

by Ogilda72
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Nov 07, 2022

Nucar Nissan of Allentown responded

¡Estamos muy contentos que tenias una gran experiencia de servicio en Rothrock Motors! Esperamos verlos de nuevo. ¡Muchas gracias por sus comentarios!

November 01, 2022

Dealership Rating
Employee Rating

Not used when I visited the company. I only serviced my car. Thank you for understanding More

by Frankfra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Nov 02, 2022

Nucar Nissan of Allentown responded

Thank you so much for your positive review! Please let us know if there is anything else we can do for you!

October 31, 2022

Dealership Rating
Employee Rating

My service rep was courteous and professional. She explained everything that was done on my truck making for a nice experience. More

by mstem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 01, 2022

Nucar Nissan of Allentown responded

We are so glad that you had a nice experience at our dealership! Thank you for this wonderful review and have a nice day!

October 31, 2022

Dealership Rating
Employee Rating

Had my truck for four days. Wanted to do extra work. Did not finish what was asked in the beginning More

by markbelinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Nov 01, 2022

Nucar Nissan of Allentown responded

Hi Mark, We appreciate you bringing your recent experience to our attention, and would like to personally speak with you. At your earliest convenience, please call our General Manager, Ron Carl at 484-223-0554. Thank you.

October 29, 2022

Dealership Rating
Employee Rating

The staff at Rothrock always makes us feel welcome. Wouldn't take our Maxima anywhere else. More

by MOFFETT161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 31, 2022

Nucar Nissan of Allentown responded

Hi, thank you for rating us! We appreciate your business and look forward to seeing you on your next visit!

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