Simone McErlean | Page 25
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
March 25, 2022
Always a great experience with Rothrock! From scheduling the appointment with Charlene and being greeted by Simone. My rogue was very well serviced. Was even greeted by the salesman Matth From scheduling the appointment with Charlene and being greeted by Simone. My rogue was very well serviced. Was even greeted by the salesman Matthew. The rest of the staff is very friendly. Would definitely recommend Rothrock to purchase and service your vehicle. More
Other Employees Tagged: Charlene Kratzer , Bill and Matthew
March 24, 2022
The explication of the problem with my car was not clear. They disconnected the auto starter, replaced the wiring harness and never reattached the auto starter. The cost of their work is very expensive. They disconnected the auto starter, replaced the wiring harness and never reattached the auto starter. The cost of their work is very expensive. More
March 23, 2022
Everyone is very pleasant and very helpful and accommodating! I recommend this dealership to everyone. Service is superb! They always let me know what’s going on and what needs to be done with no accommodating! I recommend this dealership to everyone. Service is superb! They always let me know what’s going on and what needs to be done with no hidden cost’s. Very pleased with Rothrock and won’t go anywhere else. More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
March 23, 2022
I was pleased with the prompt, courteous and efficient service I received for my annual inspection. service I received for my annual inspection. More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
March 17, 2022
Excellent as always never have a problem your service department is exemplary and Simone is an excellent service advisor actually they all are department is exemplary and Simone is an excellent service advisor actually they all are More
Other Employees Tagged: Anthony Karb
March 14, 2022
Super Clean Facility with very knowledgeable, friendly and professional staff. Work was done in a timely manner and my vehicle was returned much cleaner than was presented there. My customer service repr and professional staff. Work was done in a timely manner and my vehicle was returned much cleaner than was presented there. My customer service representative Simone was very Courteous, Attentive, Friendly and Professional as Always. More
March 08, 2022
No issues when dropping off vehicle. Had a rental ready and was callled when finished Had a rental ready and was callled when finished More
Other Employees Tagged: Charlene Kratzer
March 08, 2022
car is always in the shop and never is fixed. beyond frustrating. the cars been in the shop more times then i’ve personally even had it at my home beyond frustrating. the cars been in the shop more times then i’ve personally even had it at my home More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer
March 06, 2022
very good company to deal with, no issues and very friendly fun folks. in .i almost want to break something so i could take it in to be fixed. haha friendly fun folks. in .i almost want to break something so i could take it in to be fixed. haha More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

