Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 48

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.6
518 Reviews
4.6

518 Reviews

Write a Review

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

518 Reviews of Simone McErlean

November 09, 2019

Dealership Rating
Employee Rating

Great friendly service Took me in right away and was very polite. Great smile. Very fast I was in and out. They even washed my car. I had an oil change and my tires filled w More

by ALLAN.NEIBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Marinelli, Patrick Jeffers, Chelsea Norton , Nick Bencivengo, Gary Christman, Patrick Yoder

Nov 12, 2019

Nucar Nissan of Allentown responded

That's great to hear, Allan! Thank you for sharing your experience with us! You can expect that level of service every time you visit the service department at Rothrock Motor Sales. We look forward to working with you again soon!

October 29, 2019

Dealership Rating

Inspection The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend More

by Shelly
Recommend Dealer
Yes
Oct 31, 2019

Nucar Nissan of Allentown responded

Thank you so much for your Five-Star review, Shelly! We're happy to have been able to serve you in a timely manner. We really do our best to keep your wait time to a minimum. Thanks again, and we hope you have a fantastic day!

October 24, 2019

Dealership Rating

Fast service Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free More

by Customer VI
Friendliness
Recommend Dealer
Yes
Oct 28, 2019

Nucar Nissan of Allentown responded

Thank you for the review. We are glad to hear that our team was able to help you with the recommendation and we look forward to working with you and your friends again when it is time for your next maintenance.

October 23, 2019

Dealership Rating

oil change appointment was for hood loose, tire leak, and aaa coupon. hood was fixed by adjusting stoppers. tire leak was low pressure sensor seal. aaa coupon More

by kardil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: matt

Oct 24, 2019

Nucar Nissan of Allentown responded

Thank you for taking the time to provide your feedback! We are sorry that you feel we didn't meet your expectations! If you have any additional concerns please reach out to us!

October 23, 2019

Dealership Rating
Employee Rating

service was done within a reasonable amount of time courteous when we called about coming in for an oil change and tire rotation. Did not purchase car there. Covered seat before car was entered by serv More

by Pete
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 24, 2019

Nucar Nissan of Allentown responded

Thanks for the great review, Pete! We're glad you had a good service experience with us, and we hope to see you again in the future.

October 22, 2019

Dealership Rating
Employee Rating

PA State Inspection I had my State Inspection and Emissions test done on a Saturday afternoon while waiting and everything was smooth sailing. My visit was short and swe More

by cinghrim0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2019

Nucar Nissan of Allentown responded

We are glad you had a great visit with us! Thank you for the 5-star rating and we hope to see you again soon!

October 19, 2019

Dealership Rating
Employee Rating

Very punctual great job on time Excellent service done on time before they going to do anything on my car they let me know how it will cost very friendly people. More

by luz.velazquez83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2019

Dealership Rating

New Car I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took th More

by joycemails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Chelsea Norton , Frank Qu

Oct 08, 2019

Nucar Nissan of Allentown responded

We greatly appreciate the time and effort you put into writing us such a wonderful review! Thank you so much!

September 27, 2019

Dealership Rating
Employee Rating

Service I needed maintenance on my car. Went super fast and drinks and snacks available while waiting is a plus. Will recommend to friends and family for sure More

by IMBERT.SHARISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2019

Nucar Nissan of Allentown responded

We're glad it was a quick and easy service experience for you! Thank you for the recommendation! If we can help again in the future, please let us know!

September 23, 2019

Dealership Rating
Employee Rating

Fantastic! I go to Rothrock for mainly the service. No surprises or miss communication. Everyone there goes out of their way to make my experience a good one. Th More

by JERRYNEWHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Marinelli , Makayla Mason

Sep 24, 2019

Nucar Nissan of Allentown responded

Each time you come in, it is our goal to handle your needs completely and ensure the entire is as easy as possible for you. We are thrilled we could do that for you, Jerry. Thank you so much for bringing your vehicle to our service team, and if you need anything else, it would be our honor to serve you again. We hope you have a wonderful week!

...
48
...

Dealership Inventory (252 Vehicles)

new 2027 Nissan Kicks car, priced at $32,834
2027 Nissan Kicks
new
Aspen White TriCoat / Super Black Two-tone exterior
Unknown
All-wheel Drive
new 2027 Nissan Rogue car, priced at $35,042
2027 Nissan Rogue
new
Super Black exterior
Unknown
All-wheel Drive
new 2026 Nissan Pathfinder car, priced at $41,745
2026 Nissan Pathfinder
new
Super Black exterior
Unknown
Four-wheel Drive
new 2027 Nissan Frontier car, priced at $41,000
2027 Nissan Frontier
new
White exterior
Unknown
Four-wheel Drive
new 2027 Nissan Frontier car, priced at $42,544
2027 Nissan Frontier
new
Gun Metallic exterior
Automatic
Four-wheel Drive
new 2026 Nissan Pathfinder car, priced at $41,464
2026 Nissan Pathfinder
new
Gun Metallic exterior
Unknown
Four-wheel Drive