Simone McErlean | Page 48
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
October 24, 2019
Fast service Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free More
Other Employees Tagged: Charlene Kratzer, Chelsea Norton
October 23, 2019
oil change appointment was for hood loose, tire leak, and aaa coupon. hood was fixed by adjusting stoppers. tire leak was low pressure sensor seal. aaa coupon appointment was for hood loose, tire leak, and aaa coupon. hood was fixed by adjusting stoppers. tire leak was low pressure sensor seal. aaa coupon was for oil change, fluid fill up (told check in that i had washer fluid in the back to use, do not think they did), tire rotation, brake inspection, with 40 point inspection (always free from aaa apon request) rothrock gave me 16 point inspection even though my coupon said 40 point . they finished my car washed it and parked it at the door to leave, brought my paper work to cash office, then tells me that my battery is only fair on the inspection? i guess i could have ask to have it done while i am here but they could have asked me before driving my car out of the service area. More
Other Employees Tagged: matt
October 23, 2019
service was done within a reasonable amount of time courteous when we called about coming in for an oil change and tire rotation. Did not purchase car there. Covered seat before car was entered by serv courteous when we called about coming in for an oil change and tire rotation. Did not purchase car there. Covered seat before car was entered by service person. More
October 22, 2019
PA State Inspection I had my State Inspection and Emissions test done on a Saturday afternoon while waiting and everything was smooth sailing. My visit was short and swe I had my State Inspection and Emissions test done on a Saturday afternoon while waiting and everything was smooth sailing. My visit was short and sweet. More
October 19, 2019
Very punctual great job on time Excellent service done on time before they going to do anything on my car they let me know how it will cost very friendly people. Excellent service done on time before they going to do anything on my car they let me know how it will cost very friendly people. More
October 06, 2019
New Car I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took th I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took the car right away. They fixed the problem and luckily I didn’t have to wait very long. More
Other Employees Tagged: Charlene Kratzer, Chelsea Norton , Frank Qu
September 27, 2019
Service I needed maintenance on my car. Went super fast and drinks and snacks available while waiting is a plus. Will recommend to friends and family for sure I needed maintenance on my car. Went super fast and drinks and snacks available while waiting is a plus. Will recommend to friends and family for sure. More
September 23, 2019
Fantastic! I go to Rothrock for mainly the service. No surprises or miss communication. Everyone there goes out of their way to make my experience a good one. Th I go to Rothrock for mainly the service. No surprises or miss communication. Everyone there goes out of their way to make my experience a good one. The only time I didn’t go there in the last 6 years was a timing thing. I’m back! More
Other Employees Tagged: Nate Marinelli , Makayla Mason
September 11, 2019
Excellent Simone was friendly, helpful and gave me accurate information. Coffee was enjoyable during my wait and free WiFi worked well. Thanks for washing my tr Simone was friendly, helpful and gave me accurate information. Coffee was enjoyable during my wait and free WiFi worked well. Thanks for washing my truck! More
September 10, 2019
Oil change Great Customer Service. Very Professional and Pleasant Customer Service Representative. Service done in a very Timely manner. Very clean and comfortab Great Customer Service. Very Professional and Pleasant Customer Service Representative. Service done in a very Timely manner. Very clean and comfortable facility. Will visit again. More
Other Employees Tagged: Patrick Jeffers , Alex Hieter
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