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Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 6

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.5
516 Reviews
4.5

516 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

516 Reviews of Simone McErlean

December 26, 2023

Dealership Rating
Employee Rating

Always excellent service, friendly staff, kmowledgable technicians, will definitely be returning for service here again! More

by ZGHETTOZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Print
Dec 27, 2023

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad to see that you thought our staff was friendly and knowledgeable! We can't wait to see you again, take care!

December 24, 2023

Dealership Rating
Employee Rating

nice customer service and completed my work in a timely manner. They let me know what recommendations were needed for my truck More

by PISTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Mario Sessanta

Print
Dec 27, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! We are glad your experience was such a positive one, and that your service was completed in a timely manner! Have a great day!

December 17, 2023

Dealership Rating
Employee Rating

The customer service department is excellent. Good work, speedy quality service. Nice waiting area with coffee More

by VINCE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Dec 18, 2023

Nucar Nissan of Allentown responded

Thank you for your feedback! We appreciate your praise for our service department. Until next time, take care!

December 16, 2023

Dealership Rating
Employee Rating

They always take excellent care of me and my vehicle, great customer service and care More

by Suzanne Heine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer , They repairs service workers are great!!

Print
Dec 18, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us your feedback! We are glad you had a wonderful time with our customer service! Have a nice day!

December 03, 2023

Dealership Rating
Employee Rating

Provided quick and the service was great. Everyone was nice and the work was done quickly! More

by Tim Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 04, 2023

Nucar Nissan of Allentown responded

Hello, thank you for your positive feedback! We are glad that your service was quick and great! Until next time, take care!

December 02, 2023

Dealership Rating
Employee Rating

Awesome Car Care Establishment. Speedy Attention and Follow Up Contact. Very Comfortable Waiting Area. Fantastic, Friendly and Knowledgeable Customer Service. More

by scapeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Dec 04, 2023

Nucar Nissan of Allentown responded

Thank you for your kind words about our dealership and staff! We hope you have a great day!

December 02, 2023

Dealership Rating
Employee Rating

Rothrock is wonderful to work with! I always appreciate the service that is provided they make everything so easy. More

by NMOHR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Print
Dec 04, 2023

Nucar Nissan of Allentown responded

We appreciate your positive feedback! Thank you for saying that we are easy to work with! Have a great day!

November 24, 2023

Dealership Rating
Employee Rating

Always great service at Rothrock. I have a Jeep dealership 15 minutes closer to my house, but I drive to Rothrock instead. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Nov 27, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to drive to us! We appreciate your wonderful feedback and are glad to hear that your service was great! Until next time, take care!

November 20, 2023

Dealership Rating
Employee Rating

Interactions with several members of the service desk were always polite, professional, and courteous. Would recommend. More

by Saline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers , Bill Loch

Print
Nov 20, 2023

Nucar Nissan of Allentown responded

Thank you for your review! We are glad to hear that your interactions with our service desk were so positive! We appreciate your recommendation and hope you have a great day!

November 09, 2023

Dealership Rating
Employee Rating

Great service. Everyone there is always helpful and courteous. It's usually a great experience. More

by MICHAELMACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Nov 10, 2023

Nucar Nissan of Allentown responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Rothrock Motors for your service needs and we hope to work with you again next time.

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