Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 7

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.6
518 Reviews
4.6

518 Reviews

Write a Review

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

518 Reviews of Simone McErlean

November 20, 2023

Dealership Rating
Employee Rating

Interactions with several members of the service desk were always polite, professional, and courteous. Would recommend. More

by Saline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers , Bill Loch

Nov 20, 2023

Nucar Nissan of Allentown responded

Thank you for your review! We are glad to hear that your interactions with our service desk were so positive! We appreciate your recommendation and hope you have a great day!

November 09, 2023

Dealership Rating
Employee Rating

Great service. Everyone there is always helpful and courteous. It's usually a great experience. More

by MICHAELMACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Nucar Nissan of Allentown responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Rothrock Motors for your service needs and we hope to work with you again next time.

November 05, 2023

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Employee Rating

Always communicate well. they keep my Jeep running like new.. Wouldn’t take it anywhere else More

by arabellarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Nucar Nissan of Allentown responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Rothrock Motors. All the staff will continue to work hard to provide great customer service for each visit.

October 29, 2023

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Employee Rating

Great service. Waiting room is clean and the staff is very very friendly. I will return. More

by TRAVISANOC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Nucar Nissan of Allentown responded

Thank you for your review! We are happy that you found our waiting room clean and our staff friendly! We are looking forward to seeing you again, take care!

October 22, 2023

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Employee Rating

always a pleasure going to Rothrock Service. always pleasant. as well as helpful. tries to get us in and out on time. contacts us if there will be a delay. never had to go back to get something More

by larryjoanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Nucar Nissan of Allentown responded

We appreciate you taking the time to give us your feedback! We are glad to see that you had a positive experience with us, and that your service went well! We hope to see you again in the future, take care!

October 19, 2023

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Employee Rating

I have dealt with this company before and I was amazed how well everything turned out,keep up the great work!! More

by MATTMOYER37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Nucar Nissan of Allentown responded

Thank you for your positive feedback! We are glad to see that everything went smoothly with your service! Until next time, take care!

October 18, 2023

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Employee Rating

Had my car over in Nissan with Simone. Her team and her are amazing at what they do! Car was dropped off in the morning and had back same day for a mainfold that was replaced. More

by NMOHR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Nucar Nissan of Allentown responded

Thank you for your review and for acknowledging our staff who helped you! We hope to see you again in the future, take care!

October 17, 2023

Dealership Rating
Employee Rating

I have always been treated with respect and everyone is very kind anytime I have had to bring my car in. Communication is always clear. I always received my vehicle back when promised. More

by Lnimeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Nucar Nissan of Allentown responded

Thank you for your positive review! We are glad to hear that everyone you met was kind and that communication was clear! Until next time we meet, take care!

October 17, 2023

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Employee Rating

Rothrock is very helpful and accommodating. From experience, ease and convenience. This dealership rises above the rest. More

by Slashin24
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Nucar Nissan of Allentown responded

Thank you for your awesome review! We are so glad that you had a easy and convenient experience with us! We are already looking forward to your next visit with us!

October 13, 2023

Dealership Rating
Employee Rating

Very friendly, professional and detail oriented customer service and overall Staff who are very knowledgeable and attentive. More

by scapeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your positive feedback! We are glad to see that you thought our staff was knowledgeable and attentive during your service. Take care!

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