Skip Petersen | Page 2

Extremely friendly, exceptional service and very knowledgeable. They explained and walked through the vehicle with me. I didn’t feel rushed and was very comfortable driving away with my new car. Tha knowledgeable. They explained and walked through the vehicle with me. I didn’t feel rushed and was very comfortable driving away with my new car. Thank you Skip More

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Very professional sales and business office staff. Our buying experience was straightforward and options were clearly explained. Delivery of the vehicle included a much appreciated review and setup of Our buying experience was straightforward and options were clearly explained. Delivery of the vehicle included a much appreciated review and setup of the electronics package. More

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I came in to look at a 2020 E class after eyeing it online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance off online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance office. Which is when I met with Awara he led me through all of my options and other goodies. I was almost done with all the paper work when a rush of regret came over me. Awara at no point pushed me into finishing the sale while he did try to cheer me up with personal stories I knew that this was not the car that I was envisioning myself in. I felt horrible for wasting everyone time and while they probably had anger towards me (I know I would have) They did not show an ounce of it and kept professional and thoughtful the whole time. One of the best experiences I've had at a dealer ship (I don't think most people would say that when they back from a deal). When I find the car that calls out to me I will make sure to purchase it from here. More

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Very efficient people from sales to service. I have been doing business with them for over twenty years. I have been doing business with them for over twenty years. More

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The best Customer Service I have ever had! Flagship Always on top! Ask for Nathan when u go there.🙏🏻 Flagship Always on top! Ask for Nathan when u go there.🙏🏻 More

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Great pricing. Extremely courteous sales person. Skip Peterson is a winner. Enjoyed the experience. Service is outstanding. Extremely courteous sales person. Skip Peterson is a winner. Enjoyed the experience. Service is outstanding. More

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Made an appointment to test drive a Mercedes A220 this past week. Within 10 minutes of the drive it was VERY obvious that your "165 point safety" certification was not done. Skippy tried to make me believ past week. Within 10 minutes of the drive it was VERY obvious that your "165 point safety" certification was not done. Skippy tried to make me believe it was just some rust..now we know (or at least I was told) that all 4 roters had to be replaced. I understand mistakes can be made but no one inspected that car fully...no one even drove that car before we showed up. You only get one chance for a 1st impression and trust is important to me. Loved the car and will hopefully find a dealership that we can trust for our future business. More

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Have been very pleased with my experiences at Flagship both sales ( Skip Petersen) & with service dept Will continue to work with them in future both sales ( Skip Petersen) & with service dept Will continue to work with them in future More

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Walter best salesman He’s the king a business needs in their team.if I have to buy another I definitely going back to him. Thank you for your honesty. Will send friends and family to you. Highly recommen their team.if I have to buy another I definitely going back to him. Thank you for your honesty. Will send friends and family to you. Highly recommend. More

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Skip Petersen the product specialist is very knowledgeable and pleasant to work with. I don’t anticipated to purchase a car today but because of his persistent; he got me hook. I appreciated his knowledgeable and pleasant to work with. I don’t anticipated to purchase a car today but because of his persistent; he got me hook. I appreciated his professionalism and help me secure my new car. Overall, this dealership is great and I feel very comfortable with all staff working there. The service is good but can be better if they approach me sooner. More

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