Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon | Page 10

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Skip Scanlon

September 17, 2025

Dealership Rating
Employee Rating

I’ve experienced Excellent and responsive service from the point of sale to maintenance visits. More

by gerryohara.1026
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bonilla

Sep 17, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 16, 2025

Dealership Rating
Employee Rating

Service is great! Skip knows my car well and is always prepared when I come in. More

by hamden12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

September 13, 2025

Dealership Rating
Employee Rating

The people were great and the service was completed faster than expected, two days rather than the 3-4 days I was told at drop-off. Thank you Volkswagen of North Haven. More

by Mawakou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 12, 2025

Dealership Rating
Employee Rating

Skip was so helpful and made sure I had a comfortable place to sit while they worked on my car for regular maintenance. They are lovely to work with! More

by wpaigen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Sep 13, 2025

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

September 08, 2025

Dealership Rating
Employee Rating

Skip was very friendly and accommodating! I called the day of and he was able to squeeze me in for an appointment for a recall on my car after another dealership had to cancel because they di More

by jamie_nehrenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

September 07, 2025

Dealership Rating
Employee Rating

Very good service and on time. But parts coming time is little bit longer. But overall fine. More

by mashudcse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

September 01, 2025

Dealership Rating
Employee Rating

It took much too long for a standard routine maintenance check in at 90k miles. Communication about drop off and pick up was not very good this time. There was some confusion and waste of time as a result. More

by b.floman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 30, 2025

Dealership Rating
Employee Rating

Very thorough with figuring out what was wrong with the car, and how to fix it. More

by leaholeksik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Aug 30, 2025

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

August 28, 2025

Dealership Rating
Employee Rating

Skip, was very knowledgeable, explained things well. He was courteous and answered my questions in terms I understood. More

by katbowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Executive Volkswagen responded

Kat, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip and our team met your expectations. Thank you for choosing Executive Volkswagen. We look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

August 22, 2025

Dealership Rating
Employee Rating

Polite, helpful, welcoming staff. Efficient workers, very clean and spacious waiting area. I highly recommend this dealership! More

by MCCORMICKLAURENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Scott Brouard, Chris Bonilla, Marlena Anzalone , Service desk - all wonderful!

Aug 22, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

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