Skip Scanlon | Page 9

Skip Scanlon had the best customer service I ever have encountered at any dealership service. encountered at any dealership service. More

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Skip Scanlon was very knowledgeable and had the best customer service I ever encountered at a dealership service department. As a new customer from California he knew exactly what I needed to accept my customer service I ever encountered at a dealership service department. As a new customer from California he knew exactly what I needed to accept my Volkswagen and expedited the process while updating all warranties in the system. Skip is a devoted representative and a real asset to this company and deserves to be recognized with a promotion and bonus. Thank you Skip Scanlon. More

by claudiamenocal Verified Customer Verified Customer

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Experience started off a little slow due to the lack of loaner cars. Once the loaner car was available I would rate the experience excellent. Skip kept us informed and updated on the progress of the work b loaner cars. Once the loaner car was available I would rate the experience excellent. Skip kept us informed and updated on the progress of the work being done to the car. More

by fishonricci Verified Customer Verified Customer

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Skip was very nice and pleasant. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. More

by Jennifer.travis Verified Customer Verified Customer

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Have been going here for years. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. More

by WOFLEWAY Verified Customer Verified Customer

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Everyone was attentive, and honest. I went to another dealership who was trying to charge me $700 for diagnosing each problem with my car when it was something that was covered under wa I went to another dealership who was trying to charge me $700 for diagnosing each problem with my car when it was something that was covered under warranty. I felt so taken advantage of. Not here, everyone was super helpful, understanding, and even got me a free uber ride which was so helpful. More

by RobynL8704 Verified Customer Verified Customer

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Executive Volkswagen always does a fantastic job communicating and gets the job done. The service advisers are always well knowledgeable and give the information that you need for your vehicle. communicating and gets the job done. The service advisers are always well knowledgeable and give the information that you need for your vehicle. More

by jlaudano1 Verified Customer Verified Customer

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Best VW dealership in CT! The service team here is customer focused. They make sure to take care of any issues while giving you the lowest cost option by using the best discou The service team here is customer focused. They make sure to take care of any issues while giving you the lowest cost option by using the best discounts available. They’ve also done a free diagnostic when my check engine light was on and it cleared with no faults. The team communicates throughout the process, and they have a nice clean waiting area. Highly recommend to all VW drivers. More

by m_andersen42 Verified Customer Verified Customer

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Everything is good so far. But the price is very high for me. Too expensive But the price is very high for me. Too expensive More

by camranh1968 Verified Customer Verified Customer

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Skip Scanlon was very kind and explained everything to a T. I am beyond grateful for his help T. I am beyond grateful for his help More

by SeanSaint Verified Customer Verified Customer

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