Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon | Page 12

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
437 Reviews
4.9

437 Reviews

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437 Reviews of Skip Scanlon

September 08, 2025

Dealership Rating
Employee Rating

Skip was very friendly and accommodating! I called the day of and he was able to squeeze me in for an appointment for a recall on my car after another dealership had to cancel because they di More

by jamie_nehrenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

September 07, 2025

Dealership Rating
Employee Rating

Very good service and on time. But parts coming time is little bit longer. But overall fine. More

by mashudcse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

September 01, 2025

Dealership Rating
Employee Rating

It took much too long for a standard routine maintenance check in at 90k miles. Communication about drop off and pick up was not very good this time. There was some confusion and waste of time as a result. More

by b.floman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn , Marlena Anzalone, Collin Bourque

Sep 01, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 30, 2025

Dealership Rating
Employee Rating

Very thorough with figuring out what was wrong with the car, and how to fix it. More

by leaholeksik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Aug 30, 2025

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

August 28, 2025

Dealership Rating
Employee Rating

Skip, was very knowledgeable, explained things well. He was courteous and answered my questions in terms I understood. More

by katbowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Executive Volkswagen responded

Kat, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip and our team met your expectations. Thank you for choosing Executive Volkswagen. We look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

August 22, 2025

Dealership Rating
Employee Rating

Polite, helpful, welcoming staff. Efficient workers, very clean and spacious waiting area. I highly recommend this dealership! More

by MCCORMICKLAURENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Scott Brouard, Chris Bonilla , Marlena Anzalone, Service desk - all wonderful!

Aug 22, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 21, 2025

Dealership Rating
Employee Rating

Skip. and service team are always helpful. Great problem solvers. Our 2004 Jetta is still on the road thanks to this service team! We love you guys. More

by Genbeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

August 16, 2025

Dealership Rating
Employee Rating

All of my experiences have been very positive at Executive Volkswagen. The service department does an excellent job. More

by hndmast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

August 16, 2025

Dealership Rating
Employee Rating

Great place , had my service done recently the staff was great everything was done in a timely fashion I like the video they send as they check out my car More

by bozzutol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Mary Ann Gallagher, Eleanor DuPaul, Scott Brouard, David Knapp, Jeremy Toupin , Marlena Anzalone, Dwight Burkett, Karol Prado Collazos

Aug 16, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

August 09, 2025

Dealership Rating
Employee Rating

When I walked in door I was greeted and he knew my name. The shuttle service was great both ways. It was extremely timely especially since we didn’t know the exact timing.of the work! More

by jebaker54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Aug 09, 2025

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

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