Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon | Page 20

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
425 Reviews
4.9

425 Reviews

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425 Reviews of Skip Scanlon

September 16, 2024

Dealership Rating
Employee Rating

We came back six years later to buy exactly the same car from exactly the same person and that’s mean we loved it and we will do it again and I hope we’re gonna do it again and again she’s very professional More

by KAMILHANIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2024

Dealership Rating
Employee Rating

Easy to schedule then reschedule my appointment on the website. Skip was great. Answered every question I had and didn't pressure me into any work I didn't feel necessary. More

by MTW763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2024

Dealership Rating
Employee Rating

The staff was very kind understanding, especially who met our needs. I will be back.Thank you More

by deancola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 13, 2024

Dealership Rating
Employee Rating

Wonderful service advisors. ..but I paid over $400. for testing and ended up getting a new gas cap. More

by galianbetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 11, 2024

Dealership Rating
Employee Rating

Reliable and work is performed as ordered with consistent quality. Pleasant staff with good communications skills. More

by DAVID4369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Executive Volkswagen responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years!

September 11, 2024

Dealership Rating
Employee Rating

I do not recall anyone named Anthony and the only one I spoke with was the woman at the desk and she was kind, efficient and professional. Thank you! More

by GCHAFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Sep 12, 2024

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2024

Dealership Rating
Employee Rating

very. good every. time I need them. very professional outfit. have a nice. day to all More

by wittenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Sep 09, 2024

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 05, 2024

Dealership Rating
Employee Rating

Skip was wonderful. He listened! And that’s what I appreciate. Awesome customer service. Definitely gonna go back More

by OUTREACH2SABRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Executive Volkswagen responded

Thank you so much for your kind words for Skip and for taking the time to leave us this wonderful feedback!

August 29, 2024

Dealership Rating
Employee Rating

Still dealing with oil burning issue and repeated returns to dealership over this problem again and again More

by Michaeltattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Executive Volkswagen responded

Michael, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything Tyler and our team can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 26, 2024

Dealership Rating
Employee Rating

Skip is always so helpful every time I bring my car in. I have options closer to my house to have my car serviced, but I honestly stay at Executive because of Skip. More

by TWELLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

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