Solomon Bunn | Page 97

Fast friendly dependable Everyone I came in contact with is so friendly. Service always good. Service writer Solomon Bunn is a pleasure to deal with. The driver that drove me Everyone I came in contact with is so friendly. Service always good. Service writer Solomon Bunn is a pleasure to deal with. The driver that drove me home also good guy. I am also satisfied with how quickly I can get an appointment and with the work performed. More

by MARKCGEHRKE Verified Customer Verified Customer

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Great cars and great service Great sales service. Friendly and very accomedating. Clear and specific on questions related to car purchase. Enjoyed and appreciate the special detai Great sales service. Friendly and very accomedating. Clear and specific on questions related to car purchase. Enjoyed and appreciate the special details provided by sales men. More

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Not happy! Once again I waited 1hr and 45min for an oil change and tire rotation. I was the first appt. Then was forced to watch fox news and all of its propag Once again I waited 1hr and 45min for an oil change and tire rotation. I was the first appt. Then was forced to watch fox news and all of its propaganda. People should not have to watch that crap. Was not told about a car wash that I did not want. Car was just washed 2 days before. Came back dripping with water. Needed reclean when I got home. I have never waited so long for an oil change at other dealers. You get 1 more chance!!! Sol was great as always. The only bright spot for that visit. More

by BMEIER54 Verified Customer Verified Customer

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Awesome sales and service I appreciate being treated like family and not a number. Lisa and Randy are amazing! I am a loyal John Paul’s customer as long as they are there. I appreciate being treated like family and not a number. Lisa and Randy are amazing! I am a loyal John Paul’s customer as long as they are there. More

by Encore, twho Verified Customer Verified Customer

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SMD recall Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. More

by sbessie13 Verified Customer Verified Customer

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Excellent As always Sol did a great job on my car's checkup and service. I've had maintenance and repairs done by John Paul's in the past and will continue t As always Sol did a great job on my car's checkup and service. I've had maintenance and repairs done by John Paul's in the past and will continue to rely on their fine work. More

by Blue Verified Customer Verified Customer

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Happy shopping and buying I found the salesman and other personnel very coutrteous and helpful in assisting me in my purchase. The salseman was very patient in showing me the I found the salesman and other personnel very coutrteous and helpful in assisting me in my purchase. The salseman was very patient in showing me the many new features and application thereof. This was one of the most pleasant experience and hassle free purchase ever More

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Great customer service Left vm w/Service Department explaining situation w/my vehicle. I received a return call from Carol w/in 15 minutes. (Before Carol returned my call, Left vm w/Service Department explaining situation w/my vehicle. I received a return call from Carol w/in 15 minutes. (Before Carol returned my call, she spoke w/Service Advisor, Solomon Bunn about the vm I left). Carol advised me to bring my car in, but could not guarantee it would be fixed that day depending the outcome of the diagnosis. I asked if a rental was available just in case. She confirned w/Solomon, and yes, one was available if need be. Arrived at the service area. Solomon wrote up my service ticket, showed me where the service waiting area was and told me he'll give me an update once received from the technician. Within a short period of time, Solomon explained the diagnosis (replacement part needed wasn't available), the technician was able to temporarly fix my car so I was able to get home to Oshkosh. (I was given the information w/part number for me to get fixed once I returned home). Carol went above and beyond the call of duty before and after she returned my call. Solomon Bunn also went above and beyond the call of duty for his service and compassion. I'm forever grateful for the customer care I received in the service department at John Paul. Sheila S. Oshkosh More

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Regal/encore great We are totally happy with this dealership. Our experience was great. Booth Lisa and the sales manager were great to deal with and their service depa We are totally happy with this dealership. Our experience was great. Booth Lisa and the sales manager were great to deal with and their service department has always done a great job and the whole dealership is concerned for the customer and their needs. We will be back starting around December to decide on either a new lease or the purchase of the Regal, whichever is the best deal. Sol in the service is always friendly and willing to do everything to ensure that the customer is satisfied. A great experience always. More

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easy to talk to. nothing but good to say. Solomon was great and easy to talk to. first time there and will definitely would come back. had to have the terrain towed in nothing but good to say. Solomon was great and easy to talk to. first time there and will definitely would come back. had to have the terrain towed in and in talking to the women who took my call was very helpful and friendly. More

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