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Sonny Wallace
Sonny Wallace at Phillips Chrysler Jeep Dodge Ram
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Sonny Wallace | Page 3

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Sonny Wallace

July 09, 2023

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Employee Rating

Awesome place great service and people quick efficient did a very good job I would highly recommend More

by TITABEL15
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Recommend Dealer
Yes
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Jul 10, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 09, 2023

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Employee Rating

They took the time to find the problem and fix it in a timely manner. The showed concern for my time. More

by sbudnick60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Jessica Stevenson

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Jul 10, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

June 08, 2023

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Employee Rating

The service was very quick and the people was very nice it didn’t take them long very pleased with the service More

by GOODMANMIKE3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Helfer

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Jun 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

April 11, 2023

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Employee Rating

Family friendly atmosphere. All the staff is very helpful and friendly. Staff work hard for customers. More

by Sherease Mister
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Marcus Mister , Will Pardee, Dennis Ross

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Apr 12, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

March 29, 2023

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Employee Rating

Some one drops the ball as far as extended warranty goes. . weather it active or not, refund if any More

by KANGER7385
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts , Polk

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Mar 31, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us. Please reach out to us to discuss the particulars of your issue. We are always happy to help! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 22, 2023

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Employee Rating

Made appt. Confirmed I wanted a tire rotation and oil change. Once I got there and they took vehicle back they informed me they didn’t do tire rotations on my More

by LA5794
Service Price Transparency
Service Communication
Recommend Dealer
No
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Jan 23, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

December 10, 2022

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Employee Rating

The service department is very professional and concerned about getting the customer's vehicle in and out of service in a timely manner. More

by njbpartygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Lou Deleo, David Hoff , Staci Ann Mills, Jim

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Dec 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

December 10, 2022

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Employee Rating

Clean waiting room , free coffee and snacks . service was quick and I got sattalite Radio for 3 months More

by POWERMAN7799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 24, 2022

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Employee Rating

Outstanding service and a good attitude. Went the extra mile. Would certainly buy from them again More

by RedCrown
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 25, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2022

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Employee Rating

The people that work at the dealership are very professional and detailed with the customer. More

by Mitchf19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Lou Deleo, David Hoff , Jim (service department)

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Oct 06, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Mitch! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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