Kevin Mullan
Kevin Mullan at Route 18 Chrysler Jeep Dodge Ram
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Kevin Mullan

Certified Service Advisor

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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3.8
11 Reviews
3.8

11 Reviews

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11 Reviews of Kevin Mullan

April 17, 2024

Dealership Rating
Employee Rating

I bought my Jeep from this establishment, the salesperson, Jason, was very nice, not pushy, very professional and went out of his way to help. The service department I am not too happy with them More

by Slim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Henry, Jason Lomelino, Jorge Perez , Michael Nabinger, Christian C. needs customer service skills

Apr 17, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share this experience. We apologize for the negative service experience that you have encountered and would like to discuss this matter further. Please give me a call at your earliest convenience. I look forward to hearing back. Thanks, Christopher Lardieri Service and Parts Director Route 18 CDJR 732-387-2601

January 04, 2024

Dealership Rating
Employee Rating

The overall experience was very good. I have no complaints. I went for an oil change. They completed in a good amount of time and even provided me with a report on what else is needed for More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 11, 2023

Dealership Rating
Employee Rating

Absolutely A1 service, I also recommend their sales staff , Truly felt that my business mattered , I have purchased a vehicle from them , and I have another vehicle purchased elsewhere I also service there . More

by Ed Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike A., Jeffrey Henry , Michael Nabinger

Dec 12, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your comments about our sales team as well.

December 05, 2023

Dealership Rating
Employee Rating

Great service because of the polite, courteous, professional employees that work there. I'm very happy that I purchased my Jeep Renegade there. I've never had to wait for service (even without an a More

by maryaclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 01, 2023

Dealership Rating
Employee Rating

I have bought 3 Jeeps from this dealership I have nothing but a great experience with sales and service More

by Thea Davison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 01, 2023

Dealership Rating
Employee Rating

Very pleased with my car's service. The staff was very nice and attentive and set me up with a courtesy car while I waited for my car to be done. Thank you for keeping such a great staf More

by mamopuca622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Lardieri, Jeffrey Henry, Christopher Toth , Michael Nabinger

Nov 01, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your experience!

September 21, 2023

Dealership Rating
Employee Rating

Horrible service and worst attitude you would get from that place. They never keep their words. My car has been broken for over than 8 months and every time I bring it to them, they make it worse. This More

by amir_na82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Jeffrey Henry

September 21, 2023

Dealership Rating
Employee Rating

Worst car service you can ever get. They cut you off without listening to your car issue. Never get it fixed properly and they just give you an attitude all the times. More

by mikeblitz001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Jeffrey Henry

May 15, 2023

Dealership Rating
Employee Rating

When I purchased my jeep wrangler from Salesman Glenn Hedges he told me that the service department will give you Exceptional service I really thought he was just saying that because he works there. But More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Hedges, Jeffrey Henry

May 16, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team members were able to assist you throughout your visit. We hope to see you again!

April 17, 2023

Dealership Rating
Employee Rating

The service department was very helpful and courteous. Significantly better than the competition in the area. More

by Blankk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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