Sosa Woghiren

They illegally sold me a vehicle while not in possession of the physical title, this led to my temp plate expiring and the vehicle becoming undrivable. When I went to discuss this with Taylor he became host of the physical title, this led to my temp plate expiring and the vehicle becoming undrivable. When I went to discuss this with Taylor he became hostile, refused to sign my Formal 30 Day Consumer Demand Letter and threw me out of the dealership, he then followed me through the show room and out into the parking lot being aggressive in nature the e tire time while threatening to call the cops on me. I now have a truck I’m paying for that I can’t drive and a dealership I’m not allowed at to get a resolution, was forced to hire an attorney and file a 93A suit against them just to try and get my truck registered. More

Report | Print

Techs moved quickly, but promised pricing turned into haggling to get that price at checkout. haggling to get that price at checkout. More

by ds522 Verified Customer Verified Customer

Report | Print

Salesman was very helpful. Finance manager did a great job of being flexible and making the deal. Finance manager did a great job of being flexible and making the deal. More

by alfont1120 Verified Customer Verified Customer

Report | Print

Been waiting over a month for parts. I call and the advisor says hang on comes back and says no sorry, Bill personally promised me and took the pictures of what was wrong, never mind the I call and the advisor says hang on comes back and says no sorry, Bill personally promised me and took the pictures of what was wrong, never mind the fact that after the fact i found out truck was in a unreported front end collision, and it was owner of dealership’s truck, parts still had junk yard part numbers on them, More

by m.jacques Verified Customer Verified Customer

Report | Print

After 5+ hour run around making a deal last month, I still don’t have my car. No communication from them. Always sent to VM. Come to find they sold to me w/o having the title in hand… still don’t have my car. No communication from them. Always sent to VM. Come to find they sold to me w/o having the title in hand… More

Report | Print

Service people were personable they took longer than expected to fix issue but they did fix problem expected to fix issue but they did fix problem More

by coolmama444 Verified Customer Verified Customer

Report | Print

Salesman Jason great. Fees not good. 1099 for prep fee and vehicle not even right. Manager Taylor rude and condescending first offers 250 for trade without lokking at car Fees not good. 1099 for prep fee and vehicle not even right. Manager Taylor rude and condescending first offers 250 for trade without lokking at car makes errors in math then was downright rude to me. Miguel Mgr was helpful. For 1099 for prep fee AC doesn't work right and brakes are sweaking car wasn't gone through. I shouldn't have bought vehicle my fault 699 doc fee when most places are 399. More

by coolmama444 Verified Customer Verified Customer

Report | Print

Very bad experience with finance told him serval times what i wanted and didn’t want yet he still snuck something i didn’t want in and kept me there so long that im a diabetic and just signed everything h what i wanted and didn’t want yet he still snuck something i didn’t want in and kept me there so long that im a diabetic and just signed everything he gave me it wasn’t into i got home were i realized he snuck the extra 2k in there for paint products i did not want,, Everyone else was amazing from jason right through service More

by m.jacques Verified Customer Verified Customer

Report | Print

Service was great Miguel and Sosa did a great job answering any questions and found me a bank to service my truck loan answering any questions and found me a bank to service my truck loan More

by auclair.chris0130 Verified Customer Verified Customer

Report | Print

Wayne was great . Easy to work with , honest and accurate. Overall great experience. No issues Easy to work with , honest and accurate. Overall great experience. No issues More

by mikecippy Verified Customer Verified Customer

Report | Print