My wife and I purchased two brand new vehicles within a
span of three days 90% of the deal was done over the phone due to the distance that we live from (Tucson) everything was professional courteous upfro
span of three days 90% of the deal was done over the phone due to the distance that we live from (Tucson) everything was professional courteous upfront pricing with no xx. Highly recommend the dealership and especially Spencer as a sales rep.
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by tazhan
Feb 18, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review! We truly appreciate you and your wife's trust in Royal Buick GMC Cadillac for your new vehicles. It’s great to hear that Spencer provided you with professional and courteous service throughout the process. We hope you enjoy your new vehicles and look forward to welcoming you back in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
I had an amazing experience with the purchase of two new
2026 GMC‘s all due to the hard work of Spencer. Hasslefree, no sales pressure, and no running around to multiple departments to finish the deal.
2026 GMC‘s all due to the hard work of Spencer. Hasslefree, no sales pressure, and no running around to multiple departments to finish the deal.
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by tazhan
Feb 18, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your great feedback! We're delighted to hear that you had an amazing experience purchasing two new 2026 GMCs at Royal Buick GMC Cadillac. It's great to know that Spencer made the process hassle-free for you. We appreciate your kind words and hope to see you again soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Spencer Harris.
Such a great salesman, easy to do business with and no pressure, In and out approximately 4 hrs. start to finish. Recommend you go see this outstandi
Such a great salesman, easy to do business with and no pressure, In and out approximately 4 hrs. start to finish. Recommend you go see this outstanding gentleman.
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by Quigleydownunder
Feb 13, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Royal Buick GMC Cadillac. Our team strives to provide a no-pressure environment, and it's wonderful to know that Spencer made your visit smooth and efficient. We appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
I had an awesome experience buying my 2025 GMC Sierra
AT4, and it was all thanks to my salesman Spencer Harris and lot attendant Carter. From start to finish Spencer was knowledgeable, patient, and genui
AT4, and it was all thanks to my salesman Spencer Harris and lot attendant Carter. From start to finish Spencer was knowledgeable, patient, and genuinely helpful—no pressure, no games. He took the time to answer all our questions, walked me through every feature, and made sure I felt confident with my purchase. The whole process was smooth and stress free, and I couldn’t be happier with my new truck. If you’re in the market for a new truck I highly recommend asking for Spencer, you won’t be disappointed!
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by Michaelgodinez82
Feb 11, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your fantastic review, Michael! We're thrilled to hear that you had an awesome experience with us at Royal Buick GMC of Tucson while purchasing your 2025 GMC Sierra AT4. Spencer and Carter are great assets to our team, and it's wonderful to know they provided you with knowledgeable and genuine service. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new truck!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
We’ve bought 2 vehicles from Spencer, each sale we’ve
found him to be professional, personable and knowledgeable. He positions the value of dealer add ons well and explains the sales process thoroughly.
found him to be professional, personable and knowledgeable. He positions the value of dealer add ons well and explains the sales process thoroughly. We left with peace of mind having made a great purchase with no doubts. We will buy from Spencer in the future.
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by amaresh
Feb 01, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review, Amaresh! We're thrilled to hear that you had such a positive experience with Spencer at Royal Buick GMC Cadillac. It's fantastic to know that his professionalism, knowledge, and thorough explanations made your vehicle purchases enjoyable and reassuring. We look forward to assisting you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Spencer went above and beyond the sales process by
helping us a month later with a service issue we were having. We appreciate his professionalism and follow through.
helping us a month later with a service issue we were having. We appreciate his professionalism and follow through.
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by CJW
Service Price Transparency
Feb 19, 2026 -
Royal Buick GMC of Tucson responded
Thank you for sharing your experience! We’re glad to hear Spencer went above and beyond, not just during the sales process but also in helping with your service issue afterward. His professionalism and follow-through are exactly what we strive for, and we appreciate you recognizing his efforts.
Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Spencer is the best ever.
Very professional and needs to be in upper management. Very articulate!!!
Very professional and needs to be in upper management. Very articulate!!!
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by Kpeterson
Jan 29, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your review! We're happy to hear that Spencer made such a positive impression on you with his professionalism and communication skills. We appreciate your feedback and hope to see you again at Royal Buick GMC Cadillac.
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Spencer was very professional in dealing with the sale of
our new gmc sierra truck
our new gmc sierra truck
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by everding4770
Jan 27, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review! We’re thrilled to hear that Spencer provided you with professional service during your GMC Sierra truck purchase. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you at Royal Buick GMC Cadillac again soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Spenser was very professional and personal to work with
and was a primary reason why I bought my Cadillac. He built my trust and provide all the answers to my questions directly. Nice job Spenser and I wil
and was a primary reason why I bought my Cadillac. He built my trust and provide all the answers to my questions directly. Nice job Spenser and I will be back to buy again!
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by Gary.douvia
Jan 21, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review! We're thrilled to hear that Spenser provided you with a professional and personal experience during your purchase of a Cadillac. Building trust is so important to us at Royal Buick GMC Cadillac, and we're glad Spenser was able to meet your expectations. We look forward to welcoming you back for your next purchase!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Dealership was very helpful before I was given to
Spencer. Spencer did an outstanding job helping us and also keeping me in Tucson to work the deal and make it happen.
Spencer. Spencer did an outstanding job helping us and also keeping me in Tucson to work the deal and make it happen.
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by Javier
Jan 21, 2026 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review, Javier! We're thrilled to hear that Spencer was able to assist you effectively and ensure a smooth experience while working on your deal. At Royal Buick GMC Cadillac, we strive to provide excellent service, and it’s great to know Spencer made a positive impact. We look forward to seeing you again!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com