Stacey Thornton | Page 74

Finance & repair I am in process of creating a sign of "Jim Butler dealership sucks" to put in n the back of my car. Free of charge to you. I am in process of creating a sign of "Jim Butler dealership sucks" to put in n the back of my car. Free of charge to you. More

by ksenmath Verified Customer Verified Customer

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Excellent service , I was looking to test drive a equinox , didn't have any pressure to buy. Answers all my ?s with great product knowledge. Was a great experience. I was looking to test drive a equinox , didn't have any pressure to buy. Answers all my ?s with great product knowledge. Was a great experience. More

by alarm Verified Customer Verified Customer

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First Time customer First time to this dealership and for us it's all about a great deal on a vehicle. Our salesperson Matt Valle cut threw the typical sale fertilizer of First time to this dealership and for us it's all about a great deal on a vehicle. Our salesperson Matt Valle cut threw the typical sale fertilizer offered great price on our new purchase and trade in. More

by spear4075 Verified Customer Verified Customer

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2019 Trax purchase Brett was wonderful! He listened to what we wanted and showed us what we wanted. He was very knowledgeable on the features of the vehicle. He took tim Brett was wonderful! He listened to what we wanted and showed us what we wanted. He was very knowledgeable on the features of the vehicle. He took time to explain things and even helped us set up everything from radio stations to on star to the my Chevy app! Stacey in finance was good as well however I do feel like things could have been explained better with the financing contract but I will say maybe I just didn’t ask the right questions.. excitement kicks in and you forget to ask things like how much is being financed but in the same turn I feel like there should be some responsibility on the finance official to point that stuff out as well... seeing as they do several of these things on a daily basis. However my overall experience was satisfactory and I would go back again I just know to do less talking and pay more attention when finalizing the deal! More

by sambinacat Verified Customer Verified Customer

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Poor communication My wife’s car was brought on for a upgrade the salesman set up for us. Called the day of said he’d be here at 10Am to help check her in. He was not p My wife’s car was brought on for a upgrade the salesman set up for us. Called the day of said he’d be here at 10Am to help check her in. He was not present. And none of his peers where in the loop to take his place. The service center folks could not provide a time estimate nor had knowledge a loaner needed to be set up. Which was suppose to be arranged by our salesman . Then he heard nothing at the end of the day when the car was ready. We had to contact the dealer and get a status of when the vechivle was ready or not. More

by dlmurphy78 Verified Customer Verified Customer

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Professional, faster than normal process, clean dealership. I went in to the dealership for a specific vehicle and it was there. I worked with a gentleman by the name of Keith Wilcox and couldn't ask for a bett I went in to the dealership for a specific vehicle and it was there. I worked with a gentleman by the name of Keith Wilcox and couldn't ask for a better salesman. The dealership was busy; however, this was the quickest process I have experienced in buying a vehicle anywhere else. I will gladly recommend Jim Butler and Keith Wilcox to family, friend, co-workers as well as others. More

by m.sanders01 Verified Customer Verified Customer

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Third truck I've bought from them!! I wasn't actually going to buy a new truck, just wanted to "look at them", but after talking to Ardi and Stacey, I said what the heck!! I told them t I wasn't actually going to buy a new truck, just wanted to "look at them", but after talking to Ardi and Stacey, I said what the heck!! I told them the options I wanted, and they made it happen!! Ardi put a sweet deal together for me and then Stacey comes along and sets the hook!!!! LOL Stacey went above and beyond with hooking me up with great financing and an awesome extended warranty. I usually don't get an extended warranty, but Stacey explained everything to me and it definitely made sense to pull the trigger!! Both guys are very pleasant to talk to and no hassle whatsoever!! I will definitely continue to buy my trucks from them!!! More

by Rick.Lemar Verified Customer Verified Customer

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Outststanding experience Sales person answered all questions directly and honestly. He showed an interest in selling a vehicle that we wanted, model equipped with options usef Sales person answered all questions directly and honestly. He showed an interest in selling a vehicle that we wanted, model equipped with options useful to us. More

by slupmddir Verified Customer Verified Customer

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Great buying experience! This is the 2nd vehicle we have purchased from Jim Butler Chevy and each time it was a great experience. They actually were interested in making a de This is the 2nd vehicle we have purchased from Jim Butler Chevy and each time it was a great experience. They actually were interested in making a deal unlike other dealerships we looked at to purchase! More

by pamrusso Verified Customer Verified Customer

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Great Was in the market for a new truck went about five different dealerships walked in as her price of the truck got it but don’t hassle test drove it deci Was in the market for a new truck went about five different dealerships walked in as her price of the truck got it but don’t hassle test drove it decided I was going to buy it came in finalized it took Tara COM happy with the deal and the people I’ve dealt with More

by STEVEN.VANCIL Verified Customer Verified Customer

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