Stacey Thornton | Page 74

Friendly and helpful They were able to get me the car i wanted for a price that worked for me. I would recommend this dealership to a friend. They were able to get me the car i wanted for a price that worked for me. I would recommend this dealership to a friend. More

by ALEX.P.VITALE Verified Customer Verified Customer

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So Happy with the Cruze I purchased 2019 Cruze, and I'm very pleased with the service we were given. It was an overall very good experience. John Gibbs was extremely helpful. I purchased 2019 Cruze, and I'm very pleased with the service we were given. It was an overall very good experience. John Gibbs was extremely helpful. More

by Mary S Verified Customer Verified Customer

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Great service I was promptly greeted by tony and he was very polite and informative. He was able to point me to a truck right off the bat that I ultimately ended up I was promptly greeted by tony and he was very polite and informative. He was able to point me to a truck right off the bat that I ultimately ended up purchasing. Tony was very helpful in gathering the information I need to feel comfortable with the purchase and Stacey was very helpful with the finance. it was an overall great experience and would recommend to anyone. More

by justinnlsn90 Verified Customer Verified Customer

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BUYING A NEW CAR THE PROCESS WAS REALLY GREAT. I DID NOT HAVE ANY IDEA WHAT I WANTED, AS CARS GO I AM NOT THAT PICKY. A CAR THAT HAS GOOD RATINGS AND LOOKS GOOD. I THE PROCESS WAS REALLY GREAT. I DID NOT HAVE ANY IDEA WHAT I WANTED, AS CARS GO I AM NOT THAT PICKY. A CAR THAT HAS GOOD RATINGS AND LOOKS GOOD. I REALLY LOVE MY NEW TRAX. RED WOULD OF BEEN MY COLOR OF CHOSE, HOWEVER,I WAS NOT WILLING TO PAY THE EXTRA FOR IT. THAN YOU FOR THE WONDERFUL EXPERENCE, CJ More

by caroljackson415 Verified Customer Verified Customer

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I bought before and returned and did it again. Since I started doing business with you I have had no issues that did not get addressed and corrected in a timely fashion. The service department is a Since I started doing business with you I have had no issues that did not get addressed and corrected in a timely fashion. The service department is always polite and keeps one informed of progress/problems. They do not treat the customer like we are total idiots and talk down to you. I'm a car guy have worked on my own stuff, raced open wheel dirt and asphalt rides, just getting to old to mess with anymore and rely on your personnel to fix any problems that may develop. Those are the main reasons I returned to Jim Butler. More

by wingman1147 Verified Customer Verified Customer

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Finance & repair I am in process of creating a sign of "Jim Butler dealership sucks" to put in n the back of my car. Free of charge to you. I am in process of creating a sign of "Jim Butler dealership sucks" to put in n the back of my car. Free of charge to you. More

by ksenmath Verified Customer Verified Customer

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Excellent service , I was looking to test drive a equinox , didn't have any pressure to buy. Answers all my ?s with great product knowledge. Was a great experience. I was looking to test drive a equinox , didn't have any pressure to buy. Answers all my ?s with great product knowledge. Was a great experience. More

by alarm Verified Customer Verified Customer

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First Time customer First time to this dealership and for us it's all about a great deal on a vehicle. Our salesperson Matt Valle cut threw the typical sale fertilizer of First time to this dealership and for us it's all about a great deal on a vehicle. Our salesperson Matt Valle cut threw the typical sale fertilizer offered great price on our new purchase and trade in. More

by spear4075 Verified Customer Verified Customer

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2019 Trax purchase Brett was wonderful! He listened to what we wanted and showed us what we wanted. He was very knowledgeable on the features of the vehicle. He took tim Brett was wonderful! He listened to what we wanted and showed us what we wanted. He was very knowledgeable on the features of the vehicle. He took time to explain things and even helped us set up everything from radio stations to on star to the my Chevy app! Stacey in finance was good as well however I do feel like things could have been explained better with the financing contract but I will say maybe I just didn’t ask the right questions.. excitement kicks in and you forget to ask things like how much is being financed but in the same turn I feel like there should be some responsibility on the finance official to point that stuff out as well... seeing as they do several of these things on a daily basis. However my overall experience was satisfactory and I would go back again I just know to do less talking and pay more attention when finalizing the deal! More

by sambinacat Verified Customer Verified Customer

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Poor communication My wife’s car was brought on for a upgrade the salesman set up for us. Called the day of said he’d be here at 10Am to help check her in. He was not p My wife’s car was brought on for a upgrade the salesman set up for us. Called the day of said he’d be here at 10Am to help check her in. He was not present. And none of his peers where in the loop to take his place. The service center folks could not provide a time estimate nor had knowledge a loaner needed to be set up. Which was suppose to be arranged by our salesman . Then he heard nothing at the end of the day when the car was ready. We had to contact the dealer and get a status of when the vechivle was ready or not. More

by dlmurphy78 Verified Customer Verified Customer

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