Staci Ann Mills | Page 7

2017 Jeep Cherokee Overland My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find the My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find their easy going, no pressure, professional approach reminds us of the dealer we purchased cars from up in Pittsburgh. I specifically asked for the same Salesman, Bill Stickley, as he's an honest & engaging person. I find they have a great selection & usually have the model w/ the colors & options we like at an reasonable price. Since they're about a 100 miles from where we live I research online & negotiate over the phone w/ them so we don't make a wasted trip. They have the paperwork ready when we arrive w/ the car cleaned, prepped & ready to go. However, in this particular instance Bill immediately pointed out the Cherokee's Driver side mirror had some paint missing & they didn't realize until just before we arrived. Since this was a Sunday & the Service Department was closed nothing could be done until early in the week when a replacement mirror could be ordered. It was agreed they would send me the mirror as they already made arrangements w/ my Local Dealer to replace it at their cost. Also, the Cargo Cover was missing (it was on the Sticker & in the photo online), but they're shipping it directly to me as well. While these issues likely would have caused some trepidation on some people's part, their personal & professional approach to resolve them only reinforced we made the right decision to purchase our vehicles from Phillips. We look forward to many years of these cars being on the road & when it comes time to replace them we'll be shopping again at Phillips. Sincerely, Annette & Randy Curti More

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Have always been treated well fron this dealership I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3 I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3rd deal I've had with Mark Helfer, I always ask for him because I trust him to be honest. He doesn't pressure me or try to upsell me on anything. He took a lot of time to explain all the new features and electronics on the new Pacifica. He even came to my house and explained the electronics to my wife. He's a great guy! John Nagy More

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Better than Tallahasse3 My grandmother was looking for a Dodge Journey. We had a very bad experience in Tallahassee. After doing some research, we located a vehicle at Philli My grandmother was looking for a Dodge Journey. We had a very bad experience in Tallahassee. After doing some research, we located a vehicle at Phillips Chrysler for a very good price. I contacted Stacy and she gave me an out the door price which was $2,800 cheaper than the EXACT vehicle in Tallahassee. Phillips Chrysler gave me a bigger discount than even my USAA discount. So we drove 2 hours!! Everyone that we dealt with here was great!!! More

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Exceptional service and respect. Thank you for a great buyin Thank you for a great buying experience. You did everything you promised, and with a smile. Upon driving out New Ram home, we heard a rattle, upon cal Thank you for a great buying experience. You did everything you promised, and with a smile. Upon driving out New Ram home, we heard a rattle, upon calling the dealership we were told to bring it in and while it was being checked out, and a bolt tightened we were provided a free rental vehicle. Never have we had a more pleasant buying experience. More

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