Stan Shabalin | Page 5

Best Dealership Experience I usually hate the experience of buying a car due to nerves about financing and high pressure sales tactics, but I went ahead and reached out to Stan I usually hate the experience of buying a car due to nerves about financing and high pressure sales tactics, but I went ahead and reached out to Stan based on a recommendation. I’m so glad I did! He was very knowledgeable about my financing options, and was very easy going about running a few numbers for me. Going in knowing my price range and possible payments helped me feel so much more at ease. I also have to note that Stan also looked at the Carfax reports on several possible cars with me, and answered my many questions about buying a used car when I first arrived. Next, Mike took over to show me cars on the lot. He helped me look for exactly the models that were in my range, and explained some of the similarities and differences in the models. He took the time to find and pull out each car I was interested in. Mike even walked back and forth with me between my last two choices several times while I attempted to make a decision. He was overall patient and knowledgeable, and like Stan as well, never high pressure. It had been a long day so I decided to sleep on the final decision. Stan sent a text the next morning to check in, and I confirmed the car purchase and payments. When I finally made it back to the dealership after work, my car was detailed, and my paperwork was all ready to be signed. Mike went over every detail and helped me finalize the whole process. One other note: I loved the fact that I was able to test drive the cars on my own. I think this is just one more level of awesomeness in creating a good relationship with customers at this dealership. Bottom line: I got a car I love and a great service contract. Mike and Stan are the best, and car buying might not be so bad after all with people like this to work with! ! I’ll definitely be back to Auto City in the future. More

Report | Print

Exeplorary Service I am a very skeptical person and really don't trust many if any car salesmen, BUT then I found Autocity El Cajon and my salesman Mike M. was absolutel I am a very skeptical person and really don't trust many if any car salesmen, BUT then I found Autocity El Cajon and my salesman Mike M. was absolutely incredible. He made my wife and I feel extremely important and like family. Very courteous and a true Gentlemen!! He was honest and straightforward. Answered all my concerns and made me feel at ease. Mike my next car will be through you again, thank you for your honesty and caring behavior with us. I can go on and on, give them a chance and you will be happy you did. More

Report | Print

No pressure, just amazing!!! //Possible repeat, as didn't see first attempt post// My wife's 2006 Lexus has been struggling the last few months and visited the Lexus dealer sev //Possible repeat, as didn't see first attempt post// My wife's 2006 Lexus has been struggling the last few months and visited the Lexus dealer several times at a tune of $1,500+ just to keep it running without every possible dashboard light being on and in our face about the car being sick. During the last visit the dealer basically said it's time to put it down. Let me clarify, the car not the wife. I am in a sticky financial situation that I needed a lender to work with me and understand the numbers. A friend recommended I contact Stan at Autocity in El Cajon. Although a bit nervous, we reached out and let Stan know our situation. I must say for the first time in four years it was like someone actually properly understood my situation and knew how to work with it. Stan said to go to their website and see if any of the cars would meet my wife's need for a 'nice' car. We picked out about three from the huge selection and notified Stan. Stan had us come in at our convenience (that night!) and test all of them. Stan introduced us to Mike who would be our salesperson throughout the experience. Talk about a patient, yet really knowledgeable person - Mike rocks! Let me tell you about the drive test at Autocity. They give you the car and ask that you bring it back. No salesman riding in the back pointing out things he thinks you should know about the car. Just some quality time between the car and you. Awesome experience. Unfortunately, the wife and I didn't like the proposed numbers on the great car we drove and decided to wait. Well a week later we checked the website and saw a 2017 Mercedes that was just begging my wife to drive it. We contacted Stan and asked him to run the numbers before we came in this time. He had the info back to us in 30 minutes and everything was in the right zone. We came in, met up with Mike again, and the wife fell in love with this car. Mike had the paperwork done in about an hour, while the detailing crew made sure that the delivery experience was top notch. Highly recommend this place and the entire team. They have made car buying comfortable and absolutely no pressure. More

Report | Print

Amazing experience Stan and his assistant Mike were absolutely the best to work with. Made my experience super easy and I was treated like a super VIP customer. Thanks g Stan and his assistant Mike were absolutely the best to work with. Made my experience super easy and I was treated like a super VIP customer. Thanks guys. More

Report | Print

Relaxed car shopping I went in, picked four cars I liked. Took them for a private test, selected one and got financed in no time. Non stress, great selection. Great experi I went in, picked four cars I liked. Took them for a private test, selected one and got financed in no time. Non stress, great selection. Great experience. More

Report | Print

Best experience I’ve had in a car dealership They went above and beyond here from the sales team to the finance team. I’ve bought several used vehicles and never have they filled the gas tank but They went above and beyond here from the sales team to the finance team. I’ve bought several used vehicles and never have they filled the gas tank but here at Auto City they did. Another thing I really loved was they let my wife and I test drive the car alone, which let us talk honestly about the car. They are not the typical pushy annoying used car sales guys here they are FRIENDLY and HONEST. Whenever I meet someone that tell me what I don’t want to hear but it’s the truth I feel like they really are having my best interest at heart, and that’s what made my wife and I buy a car from them. More

Report | Print

Best cars, best prices, best costumer service Best experience I’ve had buying a car ever. Best cars and costumer service in San Diego.. JR super friendly guy and extremly helpful. wouldn’t mind bu Best experience I’ve had buying a car ever. Best cars and costumer service in San Diego.. JR super friendly guy and extremly helpful. wouldn’t mind buying that dude a beer or two. Thanks JR More

Report | Print

Great prices, selection and even better service! I was very impressed with Auto City, let me tell you the reasons: 1. I reside about an hour away and Auto City paid for a Lyft/Uber to come pick me I was very impressed with Auto City, let me tell you the reasons: 1. I reside about an hour away and Auto City paid for a Lyft/Uber to come pick me up (and if I didn’t purchase something they would have paid for one back also). 2. The selection of quality cars (newer models, low miles), is second to none. 3. The prices are no haggle, BUT I looked everywhere for better prices and I simply could not find a better deal! 4. Customer service was A+. They took the time to show me every vehicle I was interested in, we also ran the numbers (monthly payment, length of terms, etc...) on several and I never felt rushed. 5. The only reason I didn’t give Auto City 5 stars was because I went on a hot summer day (over 105 degrees), and it was rather warm in the showroom. Other than that, they are an awesome dealership!! More

Report | Print

It was unbeatable and they were all very attentive. They let me drive the car alone and without a time limit. They were being upfront with my situation and what the problem was with my credit they expla They let me drive the car alone and without a time limit. They were being upfront with my situation and what the problem was with my credit they explained things to me about my credit not like other dealerships. They were very helpful. However, I wish I would have gone earlier. More

Report | Print

Easy process friendly staff I just finished filing bankruptcy and my lawyer recommended auto city. Had such an easy smooth process making my decision and finding the right car fo I just finished filing bankruptcy and my lawyer recommended auto city. Had such an easy smooth process making my decision and finding the right car for me. I’ve already recommended auto city to a couple friends. More

Report | Print