Star Ritchie
Star Ritchie at Southern Team Hyundai Nissan Subaru Volkswagen

Star Ritchie

Salesperson

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
31 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 5 mos

4.9

31 Reviews

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31 Reviews of Star Ritchie

October 10, 2025

Dealership Rating
Employee Rating

Star, She is very supportive and kind. This is my very first step in the US and I have zero experience with buying a car but she helped me through the process which is really helpful. I wo More

by Anya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely

Oct 10, 2025

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 09, 2025

Dealership Rating
Employee Rating

Excellent sales people that were very knowledgeable. Overall customer care exceeded my expectations. Will buy from again. More

by ANDREWDDCOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Johnson, Jaden Kenny

October 03, 2025

Dealership Rating
Employee Rating

The sale was smooth and timely. I felt comfortable with the test drive. The trade in was little lower than expected but ok. More

by DAYLE.WILKE
Recommend Dealer
Yes

September 28, 2025

Dealership Rating
Employee Rating

Did not try to sell me something I didnt wanted. Listened to my needs and got me what I wanted More

by AARCHAMBO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely, Mike Munsey

September 19, 2025

Dealership Rating
Employee Rating

Friendly and easy to work with! The only downside is the constant outreach after purchase. Daily texts, emails or calls is a bit extreme. We would purchase from them again! More

by tammy.english
Recommend Dealer
Yes

Other Employees Tagged: David Nicely

September 18, 2025

Dealership Rating
Employee Rating

The paperwork was easier but still time consuming. Star was very nice very helpful and made the process less painful More

by AARCHAMBO0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Munsey

September 15, 2025

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Employee Rating

Star was excellent. They worked with me to get me the perfect car for my family and one that I could afford. More

by WSNIDERRN3
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

September 11, 2025

Dealership Rating
Employee Rating

Always great service ! People are great systemically efficient . The setup is very easy to do . More

by SROSS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

September 09, 2025

Dealership Rating
Employee Rating

Everyone I encountered was very warm and welcoming. I never felt any pressure to make a decision and no haggling on price. Star is awesome! More

by GOMEZ.SONIA.VIV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock , Terrence was very friendly and delightful to talk to.

August 31, 2025

Dealership Rating
Employee Rating

Wonderful staff. All very knowledgeable and helpful. The process to buy was fast and easy. More

by RHAYSLETT05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely, Linda Hamelberg

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